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VEVOR Horno de Pizza Eléctrico de Encimera 35,56 cm 1300 W de Una Sola Capa Rango de Temperatura Ajustable de 0 - 300 °C Construcción de Acero Inoxidable con Piedra y Asa para Restaurante, Hogar

Reseñas de clientes para VEVOR Horno de Pizza Eléctrico de Encimera 35,56 cm 1300 W de Una Sola Capa Rango de Temperatura Ajustable de 0 - 300 °C Construcción de Acero Inoxidable con Piedra y Asa para Restaurante, Hogar

Tres Botones una Sola Capa 14 inch

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Don Watkins Don Watkins
No ON/OFF Switch!!
No ON/OFF Switch!!  2
This oven could be 4 or 5 star!! Come on vevor have a little quality control. This oven has no on off switch like the manual book says. The only switch is for the light in the oven. If you use the ovens daily at the same temp like we do you either have to set the temp each day which risks mistakes or unplug them. It’s such a simple thing to have a switch. Seems like typical Chinese random factory work. We have 4 of the single versions of this oven and they have been in daily use for over a year. They are only on when the timer is ticking for 120 mins at a time which was annoying so I bypassed them and wired them directly to the on/off switch after the timers broke. This oven is supposed to be the same but its temp setting is in Fahrenheit where our other ones are in Celsius. I would give this a 4 or 5 star had it showed up with a on/off switch like it is supposed to have. It’s frustrating to have to unplug it each day. Poor quality control for sure!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dario Giordano Dario Giordano
Mancanza di professionalità
Tres Botones una Sola Capa 16 pulgadas
Ho acquistato un forno, scartando la pietra reffetaria, mi è scivolata a terra, pur essendo consapevole che mie scivolata, ho chiesto un altra pietra, ma questi signori mi ignorano, pochissima serietà. PUR VOLENDO PAGARE.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Ibrahim Al turki Ibrahim Al turki
abrahimt555@gmail.com
Tres Botones una Sola Capa 16 pulgadas
abrahimt555@gmail.com 1
​"Don't waste your money! This pizza oven is complete trash. It worked for only one use and then stopped working forever. I'm really regretting this purchase."
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James L. Poznecki James L. Poznecki
Partner
We love the oven, but the switches broke after 2 days!! Very cheap. Now we need to unplug and plug it daily
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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maffei luigi maffei luigi
herr
Tres Botones una Sola Capa 14 inch
habe die wahre bezahlt aber nicht erhalten, kann leider nur eine miserabli kritik schreiben , bin sehr entäuscht von der firma vevor,werde nie mehr was bestellen.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hallo, es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten. Wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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Martin Nolet Martin Nolet
President
President 1 President 1
Bonjour, À ce jour, je n'ai toujours pas reçu de remboursement ni d'appareil. Merci de me donner un suivi. Martin
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous avons créé un ticket pour vous afin de suivre votre demande. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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IndianChieftainIowa IndianChieftainIowa
Too Many Cons
Too Many Cons 1 Too Many Cons 1 Too Many Cons 1 Too Many Cons 1
Purchased received Dec 31st.... Did not work, contacted Vevor and after many, many, many email I was sent out a replacement, which I received on 1/28. Look at the pics, 1st pic the R-side has the hook closure on the door, on the L-side the top does, the bottom does not...so no I will not order this again, who knows how long it will work. Felt not that I should have accepted the refund and purchase elsewhere.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Buyer Beware - also - TERRIBLE customer service Buyer Beware - also - TERRIBLE customer service
Buyer Beware - also - TERRIBLE customer service
Buyer Beware - also - TERRIBLE customer service 1
I purchased this as an additional oven for a special event, based on the excellent reviews shown here. Upon receipt, the oven does not work properly, the top heating element works but the bottom two do not. Also, the on/off switch does not control the top element, so the only way to turn off the only heating element that works, is to unplug it. Without either of the "bottom" heating elements working, this oven is 100% non functional as a pizza oven. I contacted VEVOR support on Sunday, the day I realized the problem (the event for which I purchased this oven is Friday, initial delivery was two days after ordering, so there was PLENTY of time to get me a new oven in time for my event). Customer service asked me to email (not upload) a video of the problem, which I did immediately. The video was received and confirmed early afternoon on Sunday. I explained how much time is of the essence in this situation and was assured my case would be given priority status and that I'd have a response within 24 to 48 hours. After around 60 hours, I reached back out and was told basically "wait to hear from us". So I did...for another 24 hours...on Wednesday I reached out again, and explained that I really needed a resolution, because I NEED to have an operational oven on Friday...again I was told my case is being prioritized and be patient. It's now 5:30 PM on Thursday and I've still received zero response. At this point, I'm going to have to buy another oven locally in order to be able to host my function tomorrow. This is a 100% failure on Vevor's part...both the product and especially the customer service. I was shipped a non-working item, I provided proof immediately...what's the holdup? What needs to be reviewed? Why is this a "technical issue"? JUST SEND ME A WORKING OVEN!! LAST TIME I'LL ALLOW VEVOR TO SCAM ME...BUYER BEWARE!!!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Michael
So dissapointed
The first 16 inch countertop pizza oven I bought was and is still amazing. I knew at some point I would need a second one. When I purchased the second, it had a smaller brick that left an inch gap. It took weeks of back and forth to try to work out the situation. On the fourth of July (yesterday) I paid to vend pizza at a fireworks shows. This was the first time I plugged in and used the second oven. The lower heating element does not work and the large gap has sauce and cheese from the edge of the pizza spilling into the bottom of the oven. This in turn killed my times and I lost sales. I really was depending on vevor to try to use in my business. I don’t really know what to say except I am saddened and this damages trust in the company. Now I need to buy a third oven when I could use this money to buy the many other things I need for my food truck.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Catherine Catherine
Mme
Tout brûle dans ce four. Divers tests ont été faits et rien ne fonctionne. J'attends toujours un suivi pour connaître le bon fonctionnement.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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