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VEVOR Horno de Fusión de Oro, Temperatura Máxima de 1150 ℃, Horno de Fusión Eléctrico Digital con Crisol Cerámico de 3 kg, Matriz de Lingote y Guantes, para Procesar Oro/Plata/Cobre/Aluminio, Rojo

Reseñas de clientes para VEVOR Horno de Fusión de Oro, Temperatura Máxima de 1150 ℃, Horno de Fusión Eléctrico Digital con Crisol Cerámico de 3 kg, Matriz de Lingote y Guantes, para Procesar Oro/Plata/Cobre/Aluminio, Rojo

Rojo 1350W 3kg

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Matthew Matthew
Yeah it would be nice if it worked
Your ad says it smells copper with ease you at copper melts at 1180 your machine goes to 1150 six and a half 7 hours same crucible full of copper and nothing has melted
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sid Sid
Mr
It need more care and thought
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ll Ll
Terrible
I only used it twice, then it stopped working. I tried to contact the company and they never responded. I did research and people said this is common. So don’t spend your money on this bs
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stacey Stacey
This unit failed during second use!
I was excited to use this furnace for the first time and it did exactly what I needed it to do. However, during the second use, I noticed that my silver didn't appear to be melting (just softened) so I reached out for tech suport. After following their recommendations as well as inspecting the crucibal before use, I added more silver (as recommened) and attempted to melt. This time I noticed the the same issue, plus the silver level appeared to be dropping. I raised the crucibal and found that the bottom of it was leaking liquid silver down into the area the holds the heating element! I quickly shut the machine off but it is now un-usable and the silver added is now lost. I'm extremely disappointed in the quality and the loss of money on both the furnace and the silver, as silver is extremely expensive right now!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Electric Furnace Electric Furnace
Defective
I received the furnace. The lid doesn't close
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anthony Anthony
Hobbyist
Unit may work well with low melting point metals. But it says it works with copper it does not. I used the smallest crucible about an inch and a half's worth of copper.. it heated up to a glowing red the top stayed solid. Only the very bottom portion of the copper in the crucible managed to melt. The crucible failed the little bit that did melt leaked into the bottom of the chamber. Making a nice hole in the unit. When trying to reach out to support to get it fixed they did nothing. Their genius advice was to keep using the unit. They sent a new crucible which labeling on The crucible said very specifically if there is any damage to the chamber to quit using it to immediately. An expensive mistake save your money and look for something else
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Seb Seb
Nul
Negro 1400W 3kg
C nul je le utiliser deux jour il m'achète plus
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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