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VEVOR Guillotina para Laminado, Cortador de Suelo, Corte Máximo 304,8 mm, Espesor 12 mm con Cuchilla D2, Guía de Ángulo, Palanca de Aluminio, Soporte Telescópico para Piso Vinilo SPC LVP LVT VCT WPC

Reseñas de clientes para VEVOR Guillotina para Laminado, Cortador de Suelo, Corte Máximo 304,8 mm, Espesor 12 mm con Cuchilla D2, Guía de Ángulo, Palanca de Aluminio, Soporte Telescópico para Piso Vinilo SPC LVP LVT VCT WPC

304,8 mm 10-13 mm
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Basado en 106 reseñas
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106 Reseñas
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Michael Rouleau Michael Rouleau
Never received the cutter.
330 mm 12 mm
For some unknown reason Vevor cancelled my order when I inquired why it was taking so long to receive it.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Aaron Aaron
Owner
304,8 mm 15-18 mm
I was really excited to find a cutter that had all these options @ a decent price. However, this thing is NOT user friendly. The straight edge is short & you have to move it every cut. Also when you move it you have to square it to the cutter again. If I could return it I would. i've heard VEVOR's customer service is not that good so I am not even going to try. Also bought floor tiles from here, never doing that again either.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Brian Brian
Doesn't cut Laminate
330 mm 12 mm
It might cut other flooring but not laminate. I have 7mm laminate and it wouldn't cut it.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Marshall Nix Marshall Nix
Crap
330 mm 12 mm
Says it can cut laminate and engineered hardwood up to 12 mm. It did but the frame bent cutting the first piece. Couldn’t cut anything after that.
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Respuesta de Servicio al Cliente: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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KA KA
Not working
330 mm 12 mm
I have purchased this item, once received, I have followed all the steps to how to operate this machine. Unfortunately it didn't work. I have requested a help from VEVOR, asking for either refund or replacement. VEVOR customer service been a nightmare to deal with, as they are refusing to issue any refund or replace it. They keep sending me links to how to operate the machine. Well, how will it work if its broken. Terrible customer service for this item
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Respuesta de Servicio al Cliente: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
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Otto Otto
Mr
330 mm 12 mm
12mm laminate floor cutter. Looks nice heavi. Problem is i have to use saw. My 12mm laminate flooring is not cutting..
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Respuesta de Servicio al Cliente: Thank you for informing us of these worries. We’re sorry for the hassle this has brought. For additional help, go to our "Contact Us" page online, in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to resolve them quickly. We appreciate your understanding.
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