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VEVOR Guías para Cajones 10 Pares Guías para Cajones de Bolas 558,8 mm Cierre Suave y Silencioso 45,4 kg Riel Guía de Acero de Montaje Lateral Extensión Completa para Estante de Gabinete de Cocina

Reseñas de clientes para VEVOR Guías para Cajones 10 Pares Guías para Cajones de Bolas 558,8 mm Cierre Suave y Silencioso 45,4 kg Riel Guía de Acero de Montaje Lateral Extensión Completa para Estante de Gabinete de Cocina

55.8 cm 10 pares

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ro*** ro***
30% not functional due to broken part.
55.8 cm 10 pares
Three out of 10 sets are not usable due broken red tap that latches for sift closing. I should get replacements.30%
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Leon Fredette Leon Fredette
9 of 20 arrived broken, seller offered no solution
55.8 cm 10 pares
9 of 20 arrived broken, seller offered no solution 1
Poor Quality, Fragile Parts, and Terrible Customer Service — Avoid These Slides! Save yourself the headache and look elsewhere. Out of the 20 drawer slides I received, 9 arrived with broken soft-close catches. That’s nearly half the order damaged right out of the box! The soft-close catches are made of extremely thin, flimsy plastic that appears ridiculously easy to break. For hardware that’s supposed to be functional and reliable, the quality is unacceptable. To make matters worse, I contacted customer service, requested replacement parts, and provided photos clearly showing the damage. Their response? They refused to do anything to resolve the issue. So not only did I receive a product with a serious quality problem, but the customer service was equally disappointing. Nearly half the slides were defective, and the seller offered no solution. Bottom line: Poor product quality, fragile components, and zero customer support. Do yourself a favor and spend your money elsewhere. I would not recommend these drawer slides to anyone.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dean Dean
Vevor will not return these
55.8 cm 10 pares
I bought slides which are too long. Trying to return them since I bought shorter ones from Vevor and asked to send these back. Vevor will not issue me a return, so I will never ever buy anything else from this company.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Richard Bertrand Richard Bertrand
Mr
55.8 cm 10 pares
I really like the product, they work very well but I ordered another 6 pack and never received them, and it's been right at a month. Don't think I'll be ordering anything from Vevor again.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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