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VEVOR Grifo Comercial con Rociador de Preenjuague, 119,38 cm de Altura, 20,32 cm de Centro, Caño Oscilante, Grifo para Fregadero de Cocina de Montaje en Pared, Dispositivo Construido en Latón

Reseñas de clientes para VEVOR Grifo Comercial con Rociador de Preenjuague, 119,38 cm de Altura, 20,32 cm de Centro, Caño Oscilante, Grifo para Fregadero de Cocina de Montaje en Pared, Dispositivo Construido en Latón

47 pulgadas Instalación en Pared

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Heni Heni
Stressful site
After one order my account was flagged for no reason and I have been unable to place my second order. Made several efforts to reach customer service but no phone contact. Horrible experience
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Kari Kari
Kari
Leaks and the sprayer sticks so keeps spraying. Just poorly made.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Luis Anzures Luis Anzures
TERRIBLE, DONT BUY!
53 cm
Worst delivery experience ever to get this item. Bought it over 2 month's ago and I dtill haven't received it. Tjey sent me the WRONG item snd they avt as if its MY FAULT, and take forever to answer, oh, and even worse, only by email can I contact them to fix this issue!!! They take WAY longer to answer than their 48hrs automated email response. Wont buy anything from here ever again!
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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zuleyca toro zuleyca toro
Waiting for my refund or replacement
53 cm
No water on the hot side after instalation...sad because Im opening my restaurant soon now this will be a delay if they don't resolve the issueThe gasket inside came broken....I have to clarify that out of the 2 I bought only one came damage.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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William B. Harris William B. Harris
Homeowner
53 cm
All I can say you better not order the wrong size or type. Vevor advertises "free returns", but this is NOT true. Your 'reason' for the return must qualify under their pre-established list of "acceptable" reasons for a FREE return. If it doesn't, you are pressured/offered into accepting a limited 'pay off' payment. Along with an explanation of "a return is a costly and complicated procedure" (THEIR WORDS EXACTLY)
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Bryan Mehaffey Bryan Mehaffey
Horrible customer. Worse than having no return policy
53 cm
Their return policy is to charge you shipping plus only give you less 1/3 of what you paid fpr the item. So you basically send them a brand new item back and get nothing in return. Then they resell it at full cost.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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