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VEVOR Gazebo Emergente 3,51 x 3,51 m Carpa con Pantalla Emergente Poligonal de 6 Lados Refugio Solar de Ajuste Rápido con 6 Parasoles Extraíbles a Prueba de Viento Ventanas de Malla, Marrón

Reseñas de clientes para VEVOR Gazebo Emergente 3,51 x 3,51 m Carpa con Pantalla Emergente Poligonal de 6 Lados Refugio Solar de Ajuste Rápido con 6 Parasoles Extraíbles a Prueba de Viento Ventanas de Malla, Marrón

Marrón 3.5x3.5 m

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Hoss Hoss
10x10 gazebo
Verde 3.05x3.05 m
Help ! Pulled it out of the box excited to get it up, that lasted about 2 minutes! After reading the instructions I was ready to give it a try, I couldn’t find the pull straps anywhere, was able to spread it open but popping it up was impossible because I couldn’t pull out the sides,,, then I noticed that it looked inside out? Vevor branding was inside, after multiple times of trying to turn the the over and right side out , myself with the help of others we decided something wasn’t right, so back in the box it went, I don’t think it was supposed too come inside out and twisted, will be contacting customer service for my money back or a new one,, I really do think it would work awesome for my needs,, been putting tents and canopy’s up for a long time , this one kicked out butts!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mario mario
ACHETEUR
Marrón 3.05x3.05 m
Je suis tres décu d avoir fais affaire avec Vevor , tres compliqué d avoir un produit en ordre , j ais eu un remboursement de $127.00 sur un achat de $255.00 mais un gazebo qui n es pas fonctionnel , je n ais jamais eu d adresse de retour pour retourné le produit qui n étais pas fonctionnel . Tres tres décu . je garde un tres mauvais souvenir d avoir fait affaire avec VEVOR
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Justin Derrick Justin Derrick
Cheep Quality
Verde 3.66x3.66 m
This tent ripped the first time putting it up. The light hook in the roof came undone.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keri Frank Keri Frank
Broke immediately
Verde 3.66x3.66 m
We used this tent for less than a week before two of the poles broke. Very disappointing for something I paid over $200 for.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Amy Amy
Do not buy!
Marrón 3.6x3.6 m
This was the most frustrating item I’ve ever owned. Takes at least 4 people to set up and that was still a chore. The sides bow out so it makes it impossible to use on a deck. For camping this could work but not as a gazebo like stated. It’s a screen tent. The netting is attached to the frame which makes it even harder to setup. Way overpriced for what it is. Very disappointing.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gina Gina
No canopy, no refund
Marrón 3.6x3.6 m
I mailed it back 3 weeks ago and still have not gotten my refund
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LaVon Murphy LaVon Murphy
Mz
Marrón 3.6x3.6 m
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cindy Taylor Cindy Taylor
Danaged
Marrón 3.6x3.6 m
Received damaged
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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Ce Stanley Ce Stanley
cedrs2@hotmail.com
Verde 3.66x3.66 m
25112300977322531787 I have not been able to write a review as we have not opened the box yet. The package was delivered by FedX to the wrong address. Now, it’s sitting in a on heated garage until we can open it. Question: if there’s any problem will we still have an option to review or get replacements if needed? FedX dropped that huge box off at a health care facility and we were fortunate they found us…not impressed! I would prefer to discuss this review in person on a phone so I know management is taking this report
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Just me Just me
Owner
Marrón 3.6x3.6 m
I am unable to write a review because it is still packed in the original box. We will not be opening or using the Gazebo until mid May 2026, when the camping season starts. When that happens and its being used, I'll be able to write a review. thank you.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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