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VEVOR Gato Hidráulico con Patas 5 T Gato Hidráulico para Máquinas Capacidad de Elevación 10 T Superior Altura de Pata 20-173 mm Altura Superior 287-440 mm para Elevación de Máquinas, Industria

Reseñas de clientes para VEVOR Gato Hidráulico con Patas 5 T Gato Hidráulico para Máquinas Capacidad de Elevación 10 T Superior Altura de Pata 20-173 mm Altura Superior 287-440 mm para Elevación de Máquinas, Industria

5T Carcasa no giratoria

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Us*** Us***
Poor compression and not for horizontal work
5T Carcasa no giratoria
Has poor compression overall and also does not work in horizontal position (e.g. for realigning trailer stake pockets). Strongly recommend looking at other options that are better quality and more reliable.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered with [VEVOR Hydraulic Toe Jack]. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464075697563648] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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rwilley97 rwilley97
I want my new jack that I paid for
5T Carcasa no giratoria
Im still waiting on the replacement jack ..I sent the one piece back to you appropriately 3 weeks ago to be replaced with a new jack .. check your records you'll see the transaction. Please send me my jack please.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Luke Dellmyer Luke Dellmyer
Owner
5T Carcasa no giratoria
Jack broke in 1 use. Talk to customer service wrote customer service emails. They kept telling me that it wasn't broken after weeks of trying to get a replacement finally gave up....very frustrating
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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AME AME
Purchasing Agent
5T Carcasa no giratoria
Works as intended.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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panosds panosds
Mr
5T Carcasa no giratoria
Mr 1
It came with a broken spring support, it looks like they refurbish , you can see the the marks under the color paint, too sad for vevor.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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5T Carcasa no giratoria
Arrivato non funzionante ho scritto più volte e hanno aperto diversi ticket dicendo che mi rispondono in 48 ore.......è passato un mese e non ho avuto risposte.
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Respuesta de Servicio al Cliente: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo appieno la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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