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VEVOR Gato Eléctrico para Remolque con Conector de 7 Pines, Manivela Manual y Cubierta Resistente a la Intemperie, Carga de 2267 kg Elevación de 255 - 860 mm, para Remolques, Autocaravanas, Negro

Reseñas de clientes para VEVOR Gato Eléctrico para Remolque con Conector de 7 Pines, Manivela Manual y Cubierta Resistente a la Intemperie, Carga de 2267 kg Elevación de 255 - 860 mm, para Remolques, Autocaravanas, Negro

2267.96 kg

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samroach66 samroach66
Terrible experience
2267.96 kg
TERRIBLE. 2 weeks into it being mounted it quit working. Terrible experience. And terrible product. The customer service is an absolute nightmare to.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric Eric
Electric jack
2267.96 kg
Got this Jack & had it installed by a friend. It didn’t work at all, checked fuse & changed fuse without results. Sent several emails & pictures to Vevor, plus a video using their app Swiss tech or whatever due to size. Getting a replacement or refund has been a pain in butt.. purchased another from different company & received it while still waiting on Vevor results. Not sure where their system has failed but it definitely has on this item & me as a customer this time!!!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Daniel Daniel
Dan
2267.96 kg
I got the trailer jack and it doesn’t work. I thought it might be the truck so I plugged my trailer in and it works fine. VEVOR has yet to refund me or replace it
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ray Hamilton Ray Hamilton
Owner abd CEO
1587.57 kg
Worked one time, then wouldn't work and what a pain trying to change it out while under weight. Really lowered one time then never worked again. Terrible product.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bulldog31320 bulldog31320
To slow
To slow down and up
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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arcstarwelding arcstarwelding
Don't bother
Regular Type
Stopped working after 3 uses
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Anthony Henry Anthony Henry
Owner
2267.96 kg
The jack is okay . It feels a little cheap. But my biggest issue is how slow it moves when jacking my trailer
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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James Jones James Jones
5k electric jack
Regular Type
5k electric jack 3
Worked great at first but not its stopped lifting my trailer I can crank it manually and it will go down electronically.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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dcbottorff dcbottorff
?
? 3 ? 3
Works for what I need. Descent price. Feels a little cheap but that's to be expected. What was not expected was the damage to the plastic cover. Clearly dropped in the box. There was padding around it but not enough. Pack your items a little better next time. Especially heavy items like this jack. The plastic is cracked bad at the top, so I need to use some liquid tape to help prevent water from getting into the internals. Also, this is a 4 hole mount, not a 3 so I had to drill an extra hole in order for it to work. Probably my fault for not seeing that before purchasing. I don't have time to wait on a replacement so I'm going to roll the dice on the damaged one I have. I'm not happy about it though. The fabric cover is nice, and may help the water issue I'll certainly have eventually.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Phil King Phil King
Electric trailer jack
2267.96 kg
Electric trailer jack 2
When I received the electric trailer jack the housing was cracked, I repaired it because it would be easier than sending it back.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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