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VEVOR Gato Eléctrico para Remolque con Conector de 2 vías, Función de Memoria, Manivela Manual y Cubierta Resistente a la Intemperie, Carga de 1588 kg Elevación de 240 - 760 mm, para Remolques

Reseñas de clientes para VEVOR Gato Eléctrico para Remolque con Conector de 2 vías, Función de Memoria, Manivela Manual y Cubierta Resistente a la Intemperie, Carga de 1588 kg Elevación de 240 - 760 mm, para Remolques

1587.57 kg

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Matt Matt
Not Working After 2nd Use
With Remote Control
Once installed, it worked great. The next time I used it, it stopped retracting and the manual override is very difficult to turn. As of this review it has been over 48hours since I requested a Return/ Refund and all I have received is an email stating that they are reviewing my request and will get back to me within 48 hours. Not very happy at this point. Beware !
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dakota Perceful Dakota Perceful
Vevor jack
1587.57 kg
Had to rewire the plug when it arrived so it would work. Worked well for about 3 days when it blew the fuse in my truck. So now I just manually use it so it don't blow the fuse anymore
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Samuel  Fletcher Samuel Fletcher
Owner
2267.96 kg
Know respond still have issues
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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DOA DOA
Installed and was DOA nothing works, fuse good Unit No Good
2267.96 kg
Unit arrived, earlier, installed today 3/1/26 and no good, no power, fuse good . Maybe why it was 114.00. Cannot give it a review as it does not work , tried on my Chevy 2500 and my Ram 2500 7 pin and nothing, no power to run motor.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Edward Edward
Mr.
Cannot really give a review. I was shipped the wrong item. Instead of sending me what I ordered Customer Service just arbitrarily sent me a refund and told me to keep what I had. I didn't want what I had. I wanted what I ordered. SImple solution would have been to send me what I paid for and a return label for what I got. Vevor customer service could use some tweaking.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Randy Randy
DOA
Product was DOA (even the manual crank was locked up) and took weeks for back & forth low ball offers before finally getting a refund. Did not order the same thing as a replacement.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Randy Randy
Owner
Do not buy at no cost .it stop working in less than one week. Better u go habour fright. This jack is crap
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James Thompson James Thompson
Electric jack
2267.96 kg
I received that jack i ordered but it was damaged in the package. I made a report. Was told id get a replacement. Waited 3 weeks on a replacement and all they sent was the plastic cover to the jack. Keep in mind the jack does not work!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Bras lacer Bras lacer
Arivved broken
2267.96 kg
Did not work at all upon hooking up jack. Will be returning
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Gord Gord
Trailer jack
Regular Type
junk, worked twice and stopped working
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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