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VEVOR Gato de Tijera para Moto Capacidad de 500 kg Elevador de Motocicletas Altura de Elevación 95-400 mm Mesa Elevadora de Moto con Manivela Extraíble para Taller de Mantenimiento de ATV

Reseñas de clientes para VEVOR Gato de Tijera para Moto Capacidad de 500 kg Elevador de Motocicletas Altura de Elevación 95-400 mm Mesa Elevadora de Moto con Manivela Extraíble para Taller de Mantenimiento de ATV

Sin Caster Con Sillín

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Fred Fred
Very poor policy and customer service.
Sin Caster Sin Sillín
I tried to change my order because I missed the one with the caster. It feels unsafe without the caster, but unfortunately, there is no way to go back to it to change it, and it is very difficult to return the product, and I still have not opened the box. I just have to be careful when buying at this store from now on. Because their policy says "you cannot exchange or buy additional parts unless you buy a new one with it." No, I don't recommend this product and their policy.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jerry Jerry
1100 lb lift jack
Sin Caster Sin Sillín
my bike that ways just over 400 lbs with no problem. In fact the jack was so easy to raise up I was able to turn the crank lever by my foot while balancing the bike. Tried lifting a Harley Sportster 883 that weighs over 600 lbs with no issue. However, I noticed the lift wasn't lifting the bike evenly. The front shaft that moves on the bottom plate when the lift is raised started to go at an angle. The holes that you insert the safety pin in didn't line up. I'm not sure if the weight of the bike had anything to do with the front shaft lifting at a angle or the lift didn't like the location where it was on the bike. I lowered the bike to see if there was a problem with the lift but it looked normal. I relocated the lift to another lifting point and same issue. Although it didn't look right the lift held up the bike with no problem. I didn't notice anything wrong when I lifted the 400 lb bike. All in all it worked but I not sure if will be an issue next time I need to use it.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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James Clegg James Clegg
Mr
158 kg
Good kit for the price. Came ready assembled - but badly! Everytime I wheel it across the floor it leaves a trail of nuts and bolts.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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TC TC
Mr.
158 kg
For the most part it seems okay, but the hydraulic pump cylinder doesn't work as it should. It's as if it has to re-prime every time you use it. You keep pumping and it just doesn't go anywhere. Also, the design of the lever for the pump is really screwy, it hits the wheel every time you pump it, and it hit's the ground before you really get the full stroke in.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Colin Johnson Colin Johnson
Mr
158 kg
What I liked was the promptness of delivery, the communication level of contact throughout the process. Packaging was also good. What I don’t like is the poor build quality and lack of attention to detail. When the article arrived, was unpacked and assembled, there were parts missing. No means of securing the release shaft to its screw. Then the foot pump either didn’t raise the platform or barely worked at all. The pump was losing pressure and wouldn’t raise the platform with normal operation.. Rather than return it to the mainland from Tasmania, I took a look at what might be causing the problem. Here is what I found.. The screw on the release valve seemed to work ok but the foot pump shaft itself seemed very loose in its mount. The problem was in the thread fitting guide nut which screwed into the base plate and through which the plunger passed was loose and had been jammed very tight, probably to compensate for the poor fitment at assembly time. Thread tape and reassembled and now it is working ok. But not great. This reflects poorly on the product and the company and proper quality control would have caught it early before becoming the customers problem. A customer should not have to carry the burden of poor workmanship upon receipt of the goods at any time. I’m scarred by this purchase and advise those considering a purchase of this model to be very suspicious of these things I mentioned above. I eventually got the jack I paid for but not without fixing its problems first.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peter Peter
Mr
Con Ruedas Sin Sillín
Too unstable, not safe. Won’t be lifting any motorcycles with this!
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Louie Manalungsung Louie Manalungsung
M
158 kg
Not that steady as it looks and very heavy considering its size
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Jeffrey mullins Jeffrey mullins
Mr
680 kg
Wasn’t hard to put together. Fits under bike and lifts easily and can move with the bike on it. HOWEVER, it is very jerky when trying to lower it slowly while the bike is on it. It’s very disturbing.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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David Miller David Miller
???
Con Ruedas Sin Sillín
The threaded rod stripped out within a few months of order, only lifting 600 pounds. It was rated for 1000 which was disappointing for the price.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Ashcraft Greg Ashcraft
this thing is crap
158 kg
the hydraulic jack is leaking oil right out of the box ,i did open a case with vevor and will see how its handled ,if they handle it well i will redo this review , if not dont buy this
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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