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VEVOR Gato de Remolque con Rueda, Capacidad de Carga de 907 kg, con Rueda de PP y Mango Ergonómico, Rango de Elevación de 381 - 685 mm, Giratorio de 90°, para Autocaravanas, Barcos, Remolques

Reseñas de clientes para VEVOR Gato de Remolque con Rueda, Capacidad de Carga de 907 kg, con Rueda de PP y Mango Ergonómico, Rango de Elevación de 381 - 685 mm, Giratorio de 90°, para Autocaravanas, Barcos, Remolques

907.18 kg

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Margie Margie
ordered a wrong size
907.18 kg
My husband didnt quite get this part correct. He ordered this way bigger then needed. The product itself is great.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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s.a.autoexpedition s.a.autoexpedition
907.18 kg
El usuario no dejó ningún comentario escrito.
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dcfinsaas dcfinsaas
Haven’t received it.
I still haven’t received it and have no idea the status of my order.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We apologize for the inconvenience caused by the package not being received during the shipping process. We have assigned a specialist to contact you within 12 hours via ticket # 464183187538944 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
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Rickey Granger Rickey Granger
WHEELS FLIMSY
907.18 kg
THE WHEEL ACTUALLY BROKE WHEN I LIFTED THE TRAILER! CHEAPLY MADE
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Unhappy Unhappy
Terrible Customer Service
Terrible Customer Service 1 Terrible Customer Service 1
0 star customer service if possible. My first order from Vevor and they sent my a golf cart cover instead of the trailer jack. Ok no big deal I'll chat with them and they'll just send out the correct item right? WRONG! I took pictures of the golf cart box, and item and they said their team would respond in 3 days. Um ok, why can't the chat guy help me like every other company. 3 days, an email (from the chat guy) they need more pictures of the SKU that was sent to me. At this point do they think I'm lying? Who knows. I chat again, tell them I'm out of town and the guy says the team will get back to me in....3 days. 3 days later an email from the guy I chatted with, we still need pictures. Once I get home (Mon) I send the pictures... Thursday they respond with whether I'd like a refund or not. Sunday I get an email saying my refund has been issued. 3-4 day increments between communication for something that should be handled in one chat without requiring burden of proof on a customer is UNACCEPTABLE customer service. Never using this website again.
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David W Hall David W Hall
Mr
Don't look for any warranty help from this company. Evidently, the trailer I have is a custom built and this doesn't fit. I reported that, didn’t hear anything from the company, and then got a notification from PayPal that my request had been denied.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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