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VEVOR Filtro de Piscina de Cartucho 40 m² Filtro de Piscina Enterrado Sistema de Filtración de Piscina sobre el Suelo con Filtro Mejorado a Prueba de Fugas para Jacuzzi, Spa, Piscina Inflable

Reseñas de clientes para VEVOR Filtro de Piscina de Cartucho 40 m² Filtro de Piscina Enterrado Sistema de Filtración de Piscina sobre el Suelo con Filtro Mejorado a Prueba de Fugas para Jacuzzi, Spa, Piscina Inflable

40 m²

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David David
owner
40 m²
heavy duty, love everything about it. Keeps pool super clean. Highly recommend
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Gary Gary
Owner
40 m²
Great product good price. Customer service not so good can not actually talk to somebody and emails are auto return So if there is a issue impossible to talk to customer service
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Jim Jim
homeowner
40 m²
this filter is absolutely awesome! great price , and no more dg nonsense
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Dan Dan
Half the price, works just as good
40 m²
Had the Pentair filter before and it finally went out after 15 years. So far the Vevor filter has been working good (its only been a few months) but the build quality seems good.
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Jennifer Lafata Jennifer Lafata
Owner
40 m²
The filter works great even though their customer service told me this could not be used to replace a Hayward, which was completely false. So good filter.... horrible customer service and ignorant product knowledge.
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Cartridge filter Cartridge filter
Cartridge
40 m²
I own a pool service I have installed 6 of these filters Great prices so far great filter one of them was installed 3 years ago
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Jeff Brumfield Jeff Brumfield
Mr
40 m²
Been in use for a few weeks and works great. The air release valve broke-off first day.
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reschomeimprovement reschomeimprovement
Not worth the discounted price
40 m²
Honestly, there are problems with this unit, mostly manufacturing defects which should not be. Cracks in 3 different parts so far after only a few months of service and I found out the filters do not filter down enough to get rid of dead algae and only filter down to 50 microns, whereas Pentair filters go down to 20 microns. This makes a big difference. I feel anxious because what else will break apart on this system. I am very unhappy with it and with the service from Vevor, since they dont understand common English and fumble around with requests and it takes many days to get any kind of feedback. I would not buy this again and I now will not buy from Vevor again despite the low cost versus the competition.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chad Chad
Mr
40 m²
The filter seems to be well made but unfortunately I can't by from Vevor when it comes to filters. As a business owner, 3 weeks is not except able for shipping. When I checked out, it said shipping as fast as Dec 9th. A week was fine butt to receive it on the 26th when I ordered on Dec 2nd. Totally not exceptable. My customer was unhappy because her pool was shut down for so long. The quality of the filter to seems to be at par with the more expensive brands for less money though. Be aware of the shipping time when ordering from VEVOR....
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Aaron Swartz Aaron Swartz
Broken parts in 9 months
40 m²
Broken parts in 9 months 1
Zero customer service response in 5 days. I can’t even order the parts on their website. No stores carry the parts because it’s Chinese junk in weird sizes. RESPOND TO MY LIVE CHAT REQUESTS AND SEND ME MY PARTS!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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