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VEVOR Filtro de Acuario 660 GPH, Filtro de 5 Etapas de 889,6 L Filtro Interno Ultra Silencioso con Protección UV, Filtro de Potencia Sumergible con Múltiples Funciones para Acuarios, 25 W

Reseñas de clientes para VEVOR Filtro de Acuario 660 GPH, Filtro de 5 Etapas de 889,6 L Filtro Interno Ultra Silencioso con Protección UV, Filtro de Potencia Sumergible con Múltiples Funciones para Acuarios, 25 W

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Brandon Brandon
Came broken
Came broken 1 Came broken 1
Something must have happened during shipping, one clip is broken as well as the UV light inside. So it is now useless.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Fish keeper Fish keeper
Good filter but received with broken shaft
Received with a broken shaft, no solution over a month now, customer service very slow, alao shipping take 2 weeks
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r r
b
This filter started leaking from the canister seams within the first few days — water pooling under my tank stand every morning. Re-seated every gasket multiple times, no improvement. The pump motor seized up completely after about two weeks of continuous normal use. Came home to dead silence, water already going cloudy, ammonia spiking because the filter had stopped circulating hours earlier. Lost several fish before I caught it. The "ultra-quiet" claim is a joke — it rattled and buzzed loudly from day one, getting worse over time, clearly something vibrating loose internally.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Clark Clark
M.
Pure arnaque qui rapporte beaucoup d'argent a cette compagnie, article bon marché brise ou ne fonctionne pas bien, bonne chance pour un retour, si vous insistez elle vous offre un remboursement de 1/4 du prix payer et là si vous refusez elle coupe la communication, alors vous restez prix avec leur scrap.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Barbara  Bridgeford Barbara Bridgeford
Customer
I have been waiting for answers on my return/refund. You do not have a good customer service at all.48 hours has past.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Corey Buchanan Corey Buchanan
Never received
I never received this product. It keeps saying it is being shipped. And they keep replying send their checking on status and it has been over a month since I ordered it.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Matthew R Kenney Matthew R Kenney
Wish it worked.
Sadly this item is missing parts & leaks & is basically unusable. Not happy, it was a gift for my wife & it sadly does nothing but leak & of course with missing parts it just isn't worth purchasing. No help on this.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Halizza Halizza
Broke after 2 weeks.
Stopped holding a prime after 2 weeks.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wilferd Kurtz Wilferd Kurtz
Fish tank filter
It only took 2 months and the filter will not run untill I hit it and then it will go for 2 weeks
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Danh Nguyen Danh Nguyen
Not working after 6 months
I bought it in May 2025, now it not working anymore. It wastes of money.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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