Reseñas de clientes para VEVOR Filtro de Acuario 1500L/H, Filtro de 4 Etapas 454L, Filtro Interno Ultra Silencioso con Protección UV, Potente Filtro Sumergible con Múltiples Funciones para Acuarios, 15W

The worst mistake in my life was the order from Vevor the customer service is horrendous. Been on chat live with someone for more than an hour and a half. Every question takes them 15 minutes to answer back will never ever do this again. I can’t get anybody to help me. I have $6000 worth of fish sitting there in the balance nobody cares. Nobody calls me back. There’s no phone number to get a hold of them chat live is I called on three different devices was the same person. One person operating all the customer service 15 minutes in between questions and then just cut me off end of the conversation and I had to start over and I’m on another hour still waiting. No one’s answering me back.

I bought this less than a year ago and it started leaking asked for replacement parts and they told me they dont sale the so now im stuck with a less than a year old filter that leaks

Leaks air terribly. You have to lean it side to side to get air to escape. will then run fine for a few days. Sad thing is this is the second canister filter I have purchased from Vevor. On the first I even purchased extended warranty. when it also leaks air to the point of pushing no water, i contacted customer support. They informed me that they would send me $30. Then I informed them that I had over $XXX of fish in my tank and needed a replacement they said i had to send the entire unit, including tubes, and media in the original box. Well i didn't have the original box, plus i bought the 3 year extended WARRANTY! so then i said i just wanted the head gasket O ring. They said they dont make their own parts and offered to send me $50 to have the canister filter repaired. Suckered me twice. Both filters have to be tipped side to side to function for three days max then repeat tipping or bleeding the outlet hose to remove trapped air. Before you suggest priming the orange pump handle-you cant it is vapor locked and you will snap the push rod. Listen to me. If you want a hassle free canister filter, dont buy the grey and orange ones. Still not satisfied with product or customer service.

Leaks air terribly. You have to lean it side to side to get air to escape. will then run fine for a few days. Sad thing is this is the second canister filter I have purchased from Vevor. On the first I even purchased extended warranty. when it also leaks air to the point of pushing no water, i contacted customer support. They informed me that they would send me $30. Then I informed them that I had over $XXX of fish in my tank and needed a replacement they said i had to send the entire unit, including tubes, and media in the original box. Well i didn't have the original box, plus i bought the 3 year extended WARRANTY! so then i said i just wanted the head gasket O ring. They said they dont make their own parts and offered to send me $50 to have the canister filter repaired. Suckered me twice. Both filters have to be tipped side to side to function for three days max then repeat tipping or bleeding the outlet hose to remove trapped air. Before you suggest priming the orange pump handle-you cant it is vapor locked and you will snap the push rod. Listen to me. If you want a hassle free canister filter, dont buy the grey and orange ones. Still not satisfied with product or customer service.

Work stops flowing all the time

Unfortunately my motor stopped working after 8 months.

Ot recieved yet and we are not in a relationship.ote area

Don't, just don't. Stopped working without warning after 2 weeks. Spent days trying to reach support, was told via chat someone would get in touch in 24 - 48 hrs. That didn't happen. No one ever answers at the phone number. Them 5 days later i get an email offering me 20$ compensation. The system broke before 30 days and defiantly before the warranty.

I bought two, one works fine, the other doesn't

It does the job so far. I clean it up every 2 week and that seem to keep the water clean. With that said there are quite a few things I don't like in this filter. This clasp design on both sides is a pain. One of them will always get on the way when you're trying to remove the pump module. The rotor cover is hard to remove and put back in alignment properly. The fixing suction cups just a pure garbage, they don't hold, I replaced them with my own the next day. The water flow was not that impressive, it creates a flow, but definitely not enough to create proper circulation. Put it in some shallow container, because even with the closed valves some water will spill over and can damage the floor. One of my hose shut off valve is not perfect either, some water is dripping even in closed position. Anyhow, it is useable for now considering the price point, but I would prefer a better quality filter next time.