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VEVOR Extractor de Miel Eléctrico Centrífuga Apícola 2/4 Marcos Acero Inoxidable

Reseñas de clientes para VEVOR Extractor de Miel Eléctrico Centrífuga Apícola 2/4 Marcos Acero Inoxidable

4 Estantes de Marco (2 Marcos Profundos)

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serine 55 serine 55
extracteur
Je fut surprise lors de la réception de cet extracteur. Il y a 2 choses qui étaient différentes, de celui acheté par mon ami et moi, le 28 avril 2023. 1er il n'y avait pas d`inverse et le robinet est trop haut donc l'écoulement ne se fait pas entièrement comme le premier. Nous avons dû le modifier. Il a très bien extrait. Pourquoi ces changements? merci à vous . Colette Benoît
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Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour que vous puissiez faire le suivi de ce problème. Vos commentaires sont très précieux et nous les transmettrons à notre équipe qualité afin d'améliorer nos produits. Nous vous remercions d'avoir pris le temps de nous en informer, car cela nous aide à les perfectionner.
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Donh Donh
Does the job
Arrived badly dented and scratched. Packaging was poor for this type of product. I reached and agreement with Vevor and kept the extractor since I needed it right away. Quality was just ok. The feet that you screw to the floor are only tack welded to the legs. One broke off while assembling! Fortunately I was able to properly weld it back on as well as reinforce the others. Cover is made of thin plexiglass, I doubt it will hold up long term. With all that said it performed well, motor is strong. For the price its a good deal.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Claire Searle Claire Searle
Anavelaes Honey
Anavelaes Honey 2
Only gave 2 stars, as the first time using the extractor, a piece of red plastic broke the shaft spinner and the machine moter over heated and stopped working yesterday. 3 weeks after purchase. It continues to over heat even after letting it cool down. Very disappointing, I'll be contacting customer support. Update, 07/10/2026 Extractor machine not used for 2 years, due to drought conditions, no honey available, and put in new red gasket. Supplied by Vevor in 2024, it started to shred within 5 minutes of spinner at 30%. Extractor mounted and bolted on level timber pallet for stability. Tried machine on dial 40%, and it came off axis and sent red gasket down into the honey at bottom of machine. Motor over heated and shut down, tried for 2 hours to get 4 frames extracted, still couldn't finish it. Posted on our local beekeeping FB group, others have encountered same problem as I have, with the gasket. Disappointing, as I have a few frames to extract.
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Sebasyien Sebasyien
Vraiment déçu
Soporte para 8 Marcos (4 Marcos Profundos)
Vraiment déçu annoncé a 1300 tr il en fait seulement 100tour par minute impossible de faire 8 cadres
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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George George
Master
Item arrived damaged, the and out of shape. This was the result of poor packaging and an overall low quality build. The stainless drum has a rim but no reinforcement in the middle. With the thin steel used it should have an additional reinforcement. The three legs are also very flimsy and certainly need to be screwed down not just to prevent it from moving around while spinning but also prevent the drum from flexing. The two viewing windows each operate seperate safety switches which is a nice feature. The cradle / cage is well constructed and should serve well. The updated version of the drum has the spout on the bottom instead of the side so there’s less waste, I’ve only seen that drum in the hand operated model. I am waiting for Vevor to send a replacement and will update accordingly
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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jp jp
owner
owner 1
Used for 2 years with 1 hive, so not much use. Started this season Summer 2026 and 2 of the legs broke at the welds. I know the warranty is over but I contacted customer servive to see if I could buy 2 new legs or get a whole new set. 2 weeks go by and several non descriptive emails about how they are looking into it and finally an email saying "case closed" I never heard back and I dont have a machine that works properly. Customer service is horrible, up there with Comcast. I will never buy anything from this company again as the quality is poor if 2 welds break after 2 years of light use and they cannot even reply with a yes you can buy or a no, we cannot sell separate legs.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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ALEX ALEX
NO ES UNIVERSAL, CUIDADO
4 Estantes de Marco (2 Marcos Profundos)
NO SIRVEN LOS CUADROS DE CUALQUIER COLMENA, REVISAR BIEN LAS MEDIDAS, YO LA COMPRÉ Y LA LIÉ
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Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
Nicholas Nicholas
Missing parts and damaged
Bought the extractor and it was missing the nut that holds the motor to the tub. So I had to hold the motor in place while it worked because otherwise it would shake off of the bolt. It worked overall. And did what it was supposed to. But inconveniently. I searched up and down for the nut in case I lost it or if it was left in a package and neither happened. It also came with a dent in the side of the stainless steel. Didn’t hinder anything. But is an eye sore.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Pam Starrs Pam Starrs
Ms
I bought the electric thinking it would be easier than the manual. I am a 72 year old lady. I couldn't get to half the speed when it started bouncing and rattling all over the floor. I couldn't hold it a higher speed. As a result, I couldn't harvest all the honey. I had to abandon it and do it the hard way-manually scrape the frames with a knife then strain it twice through muslin. Took me 3 days. Now I am having trouble placing the motor back on the frame carrier spindle and lining up the motor to screw it back on. Very disappointed with the overall performance. I won't be using it again. A wasted purchase.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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S. Constantin S. Constantin
extractor
Soporte para 8 Marcos (4 Marcos Profundos)
Nu este ce am comandat. Nu este extractorul pe care l-am dorit și plătit pentru 4 rame dadant mari de 1/1 .i Se potrivesc doar 4 rame de 3/4 Dadant. Nu încap 8 rame de 1/2 cum este în reclamă și cum le-am plătit.
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Respuesta de Servicio al Cliente: Am creat un bilet pentru ca dvs. să urmăriți această problemă. Echipa noastră de asistență pentru clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema este rezolvată. Vă rugăm să verificați prompt căsuța dvs. de e-mail pentru mesajele noastre.
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