VEVOR Estación de Energía Portátil 3000 W con 2 Paneles Solares de 200 W, Generador de Energía Batería de Respaldo LiFePO4 de 3072 Wh, con 13 Puertos de Salida para Hogar, Campamentos, Viajes

Reseñas de clientes para VEVOR Estación de Energía Portátil 3000 W con 2 Paneles Solares de 200 W, Generador de Energía Batería de Respaldo LiFePO4 de 3072 Wh, con 13 Puertos de Salida para Hogar, Campamentos, Viajes

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4 Fuera de5

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Reseñas del Artículo Actual

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bitlitl50

It's showing the wrong item that I didn't receive?

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It's difficult to write a review on something that you never received. Just saying..

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Mara

Stealing Money Not a decent company

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I ordered a portable power station with solar panel and as soon as I received I tried to charge it as indicated in the manual and it doesn’t charge. After an extremely slow process talking with the company and sending many pictures and videos as they requested they offered me this solution $130 USD refund for the inconvenience and to keep a product. I paid $430 USD for this, so you keep $300 USD and I keep a product that never worked? Or will work? Really? DONT WASTE YOUR MONEY ON A COMPANY WITH SUCH A TERRIBLE CUSTOMER SERVICE that also doesn’t take full responsibility for their defective products, unbelievable 😡 If I could give 0 stars I would.

10 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.

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Reseñas de clientes para VEVOR Estación de Energía Portátil 3000 W con 2 Paneles Solares de 200 W, Generador de Energía Batería de Respaldo LiFePO4 de 3072 Wh, con 13 Puertos de Salida para Hogar, Campamentos, Viajes

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