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VEVOR Timberjack Mango de 1219 mm de Acero Resistente Elevador de Troncos con Gancho de Inclinación Ajustable Gato para Troncos de Diámetro Máximo 63,5cm Gato para Cortar, Rodar y Levantar Troncos

Reseñas de clientes para VEVOR Timberjack Mango de 1219 mm de Acero Resistente Elevador de Troncos con Gancho de Inclinación Ajustable Gato para Troncos de Diámetro Máximo 63,5cm Gato para Cortar, Rodar y Levantar Troncos

Timberjack Triangular Reforzado-Mango de Acero-48 pulgadas

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charles charles
timber jack
Palanca para Troncos de Doble Soporte-Mango de Acero-48 pulgadas
very bulky hard to use. the log was too heavy to lift. maybe if you had 3inch wood it would be useful
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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hrvojehusejnovic hrvojehusejnovic
Mising part
Gancho para Troncos-Mango de Acero-48 pulgadas
Mising part 1
Part is missing the hook and nothing is hapening im waiting 2 weeks to resolve.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Logger Logger
Handle isn’t straight and doesn’t stay tight
Timberjack Triangular Reforzado-Mango de Acero-48 pulgadas
Overall not bad but the where the handle screws together isn’t straight and keeps coming loose. Really needs to be welded.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jean-sebastien Laliberte Jean-sebastien Laliberte
Emondeur
Gancho para Troncos-Mango de Acero-59 pulgadas
Fabrication discutable, produit pas tres solide et tres leu durable.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Andrew Andrew
VEVOR tree lift
Palanca para Troncos de Doble Soporte-Mango de Acero-48 pulgadas
Lift was pretty good I accidentally bent it within the first use unfortunately tree was definitely not 15 inches around but guess it weighed more then it looked.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
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Sam Beechey Sam Beechey
Mr
Palanca para Troncos de Doble Soporte-Mango de Acero-48 pulgadas
While i was happy with the design, the materials were/are of very poor quality, the cross bar, bent out of position on its second lift. The feet lost 3 of its 4 end plugs within 20 minutes. I have had to replace the cross bar, strenghtening it by welding a top plate. The bottom feet will also have to be replaced with stronger box section steel and braced to avoid similar problems into the future..
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Trevis Davis Trevis Davis
Log roller
Gancho para Troncos-Mango de Acero-59 pulgadas
Hook not the right angle to grab and roll 30” logs
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dennis Dennis
Mr
Gancho para Troncos-Mango de Acero-59 pulgadas
I have not used this tool often but today i was trying to roll a medium size cedar log and the hook on the tool bent. For the price i paid this never should have happened. The steel must be very poor quality.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gary Ploughman Gary Ploughman
Did not get it
Timberjack Triangular Reforzado-Mango de Acero-48 pulgadas
Hi I did not receive my item please send it 2396 Maxey rd V9S5V6 I could use it that’s why I purchased it
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Sam Beechey Sam Beechey
Mr
Palanca para Troncos de Doble Soporte-Mango de Acero-48 pulgadas
This is the second one i have commented on, the design is excellent, the materials used for construction is/was poor and Vevor have not accepted this is the case, nor has Vevor offered any compensation. With this in mind, i would be doubtful if i purchased through Vevor into the future. I have sent a photo to you, although not acknowledged by Vevor.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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