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VEVOR Dobladora de Cajas y Bandejas, Dobladora de Chapa Metálica de 305 mm, Capacidad para Acero Dulce de 1 mm, Ajustable de 0-135°, Máquina Plegadora de Metal con 5 Dedos para Doblado Preciso

Reseñas de clientes para VEVOR Dobladora de Cajas y Bandejas, Dobladora de Chapa Metálica de 305 mm, Capacidad para Acero Dulce de 1 mm, Ajustable de 0-135°, Máquina Plegadora de Metal con 5 Dedos para Doblado Preciso

305 mm/12 pulgadas Sin Martillo de Equilibrio

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Gilles Gilles
Mr
910 mm/36 pulgadas Martillo de Equilibrio Simple
Be careful. for this order for a pan brake, I encountered many problems with VEVOR 1st : they do not respect the delivery time announced on their website. (same expearience with a pending order) 2nd : at delivery some missing components (screws) that are making the use of the product unable 3rd : the service center is taking 2 days to contact you and then for only 2 screws, I had to deliver pictures showing that there are no screws and it takes a long time. After 10 days, I have still not received any information about the shipment of the screws, and as they might come from the other side of the world, it could take again 1 Months It is okay to make mistake, but VEVOR is not assuming them, and takes its time to deliver those special screws... to order only if you have 2 Months in front of you before you need it and if you are bending steel of 0.8mm or less.... This Evening, I tried the product with mild steel 1.5mm (S235 steel) and the handles were bended.... i hope the problem i have with another machine (1000mm hand metal shear) will be solved correctly. but this will be my last order on big items; Take care of your decision !!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Carlos Carlos
Unusable
610 mm/24 pulgadas Martillo de Equilibrio Simple
Unusable  1
Unboxed on June 5. Found the yellow weight damaged. The right side double ended stud bolt for clamp pressure adjustment had stripped threads on the bottom end and the female threads where the stud end goes are also stripped. Unusable. Contacted customer service. Was told I'd be contacted by someone in 1-2 business days. Today is June 12. I haven't spoken with anyone about a resolution to the problem. I've messaged them multiple times and get a response get a response that someone will contact me in 1-2 days. I've purchased Vevor products in the past and haven't had to contact customer service. This is my first experience and it has been disappointing so far. I had projects lined up but those are now scrapped. Ill update my review if I ever hear from them. I doubt returning this paper weight will be any easier. I tried uploading more images but app doesn't want to upload. They are in jpeg.
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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will not bend 16-gauge will not bend 16-gauge
will not bend 16-gauge
610 mm/24 pulgadas Martillo de Equilibrio Simple
will not bend 16-gauge
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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