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VEVOR Dispensador de Bebidas de 11 Litros para Fiestas, Dispensador de Jugo de Plástico con Espiga y Tapa, Dispensador de Agua de Jugo de Limonada de Té Helado, para Restaurantes, 350 x 350 x 210 mm

Reseñas de clientes para VEVOR Dispensador de Bebidas de 11 Litros para Fiestas, Dispensador de Jugo de Plástico con Espiga y Tapa, Dispensador de Agua de Jugo de Limonada de Té Helado, para Restaurantes, 350 x 350 x 210 mm

3 galones 2 paquetes

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Sally Smith Sally Smith
owner
It would be a five star item if there had been two washers per spigot like there is on the 5 gallon dispensers. It leaks with one washer. We had to get a second washer to use it.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Harshil Harshil
patel
exact 5 gallon no extra room for closing so cannot fill 20 liter bag so i got isuue
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Fatty Fatty
Miss
The priduct very frigile not durable, i received at 1st time - I experienced hole damaged but i got refinded tooks too long to refund by=ut finally worked well - but i t works for the bigger party
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Lucian Lucian
Mr.
I liked the big 10L capacity, good stainless steel faucet, nice bamboo stand. I disliked the hard and cheap plastic gasket of the cap, very thin glass and poorly cutted bamboo legs because they do not fit the screws holes.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
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OMS OMS
UTILISATION
CONFORME A LA DESCRIPTION SUR WEB LE SUPPORT DE CARAFE EN BOIS EST UN PEU LEGER ET MEME VISSE A FOND LE TREPIED MANQUE DE RIGIDITE IL FAUT TENIR LE ROBINET COMPLET POUR OUVRIR ET FERMER
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Respuesta de Servicio al Cliente: Nous sommes vraiment désolés. Concernant vos problèmes de produit, veuillez contacter notre équipe après-vente par e-mail et fournir des photos ou des vidéos pertinentes. Notre équipe après-vente fera de notre mieux pour vous aider à résoudre les problèmes liés aux produits. Veuillez vous référer aux coordonnées dans le lien ci-dessous. https://www.vevor.fr/pages/contact-us
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Christina Doerfel Christina Doerfel
Leaks
I put it together as instructed, tightened super well and it still leaks. I personally am using it for oil and even that leaked. Water would be worse. Had to pull my oil out. Also don't like that it can't sit on a flat table. The spigot is too low.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andrew Eisenberg Andrew Eisenberg
General manager
2 x 1,5 galones
Hey hey this was never delivered and the review email is the first one I have gotten
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jin park Jin park
Mr
This thing leak easily from tap
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
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Mikhaela Stone Mikhaela Stone
Arrived broken and VEVOR is screwing me around on return/refund process
Arrived broken and VEVOR is screwing me around on return/refund process 1
This buying experience with VEVOR has been a nightmare. We ordered this product because the date it said it would be guaranteed to arrive by was before the event we needed it for… yet it arrived the week after the event. We then open it up to use for an upcoming event to realized that it’s cracked by where the lid hinge is and therefore won’t work to hold liquid and is a broken defective product. I reached out to VEVOR support with pictures of the damage and the situation and after a lot of back and forth and auto generated replies from support saying I’d get a response in 48 hours… I finally get a response back offering me a $20 refund to my original payment method. Is that a joke??? Genuinely not sure how a $20 refund is at all sufficient for a broken product that arrived too late for what we needed it for in the first place. Be careful about what you buy from here I guess, as they make the return/refund process so long and infuriating that they hope you just give up I assume. Really hoping someone actually makes this right, all I want is to send back the broken product and get my money back…
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Veronica Lloyd Veronica Lloyd
Event Manager
13 L
All that glitter is not gold. Pretty item that was a let down, but I’ve learned from this, to never pull something out you haven’t tried. When preparing for use during the event, these babies decided not to work! 2 of them yes I was , dumb enough to buy 2! When contacting your company I was not pleased with your non compliance, as I stated I will not go back and forth with you, I will take the loss and not do business with you again. Thanks
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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