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VEVOR Destilador de Agua 4L Máquina de Agua Destilada 1L/h 750W  Máquina de Destilación de Agua Interior en Acero Inoxidable de Grado Alimenticio Alta Eficiencia para Purificar Agua del Grifo, Negro

Reseñas de clientes para VEVOR Destilador de Agua 4L Máquina de Agua Destilada 1L/h 750W Máquina de Destilación de Agua Interior en Acero Inoxidable de Grado Alimenticio Alta Eficiencia para Purificar Agua del Grifo, Negro

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Tommi Ahonen Tommi Ahonen
Produces purified water in pressurized spurts
Sin Información para el Modelo Anterior
Does not work as expected. Instead of producing purified at an even pace i.e. purified water dripping out of the spout at an pace one drop at a time, nothing comings out for roughly 12 seconds until a larger amount of water suddenly shoots out. This repeats for the whole duration of distillation session. The problem with this is, so much much water is expelled at one time that it overhealms and bypasses the activated charcoal filter meaning Volatile Organic Compounds (VOCs) don't get filtered out of the water. My previous distiller from another manufacturer always produced water one drop at a time and never had this issue. I complained to Vevor and they sent me a replacement unit, but it did the same thing. I suspect the cooling coil has an insufficient slope to be able to exit the purified water at a sufficient rate. Looks like I'll need to look for a water distiller elsewhere.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yja Schnitzler Yja Schnitzler
Geeft wat problemen
Negro
Hij laat veel kalk achter sneer het gebruik is, kost veel moeite om dat eruit te krijgen
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Respuesta de Servicio al Cliente: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Reni Reni
rinnt
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leider rinnt es bereits nach einem jahr- ich werde nun ein teueres Modell ausprobieren und hoffe das es länger als nur ein jahr hält
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hallo, es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten. Wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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DBYRD DBYRD
Almost great
Almost great 3
I really liked this machine. It easily produces 3 or 4 gallons of distilled water per day. It is also very simple to set up and use. However the quality is lacking. The stainless steel tank started to rust within the first 3 days of use. The machine still worked well until the middle of the 3rd week when it stopped working at all. Once I started it up, the reset button would kick off as soon as it started to heat up. I contacted support, the were very helpful and sent me a replacement machine immediately. The new machine was a repeat of the first one. Worked great out of the box, the stainless steel tank started to rust after the first couple of uses and then the machine failed altogether after about a month of use. I again contacted support and they ghosted me. Asked for photos showing the problem. I don't know how to create a picture of a machine not working??? It looks the same as when it works except that it doesn't work!! I'll rethink any future purchase from VEVOR. The cheap price isn't worth the headaches.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roy Roy
not happy piurchase
not happy piurchase 2
arrived in damaged box taped together. Product was damaged bent to oval shape and did not work so I don't know how good to works. On/off switch was broken and gasket was damaged . Vevor refunded my money after a week of discussions. Not disparaging the product only the condition it arrived in. Product was thrown away as too expensive to return and I do not need any more broken stuff in this house.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Tammy Catrett Tammy Catrett
Mrs
I am disappointed. I’ve been buying distilled water by the gallon for years and assumed that the distiller would have no taste just like what I have been buying. I hoped it would improve by using filtered water but it still has a chemical taste and I cant tolerate it. Very disappointed.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ian Ian
Title
The instructions are hard to follow and the actual components do not all fit together as shown in the instruction manual Not sure why they have done it way they have but it appears to make distilled water. Just a pity that the top section hold water once it has finished and spills out to the bottom section when moving the unit
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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GuyD GuyD
M
A duré un an, coule maintenant, pas cher, dure pas longtemps Lasted a year, water is running out now, cheap, doesn't last long
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Respuesta de Servicio al Cliente: Cher client, nous vous remercions pour votre commentaire. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Pour obtenir de l'aide, veuillez consulter notre page « Nous contacter » en ligne, accessible via la barre de navigation en bas de page. Veuillez y soumettre un ticket pour tout problème non résolu ; notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Nous vous remercions de votre compréhension.
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Rex Rex
Cheap and Simple, but mine had defects.
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The distilling machine is cheap and simple, but mine had defects. The biggest defect was that the silicone seal that seals the upper/lower assembly was leaking, even after trying to adjust it many times. This is made worse by the fact that you cannot order spare/repair parts. I can still seal it by manually using silicone tape (the flexible one without glue that sticks to itself, for repairing pipes), every time I use it. Besides this, the inlet nozzle where the steam enters the condenser pipe was leaking as well. I was able to repair this, by taking the top assembly apart, and reinserting it into the silicone washer, using some silicone spray and silicone tape again. Furthermore, the steam baffle came loose when I tried to adjust it, as it was a bit deformed. This I could not repair, because the bolt was spot-welded to the inside of the tank. The machine still works without this, but again not optimally. So, the machine is cheap and simple. But in my case, I had to repair stuff before it even worked properly. I hope this is a one-off production defect. But the fact that 3 different parts were not working properly gives me the feeling this is a QA issue. But I can of course only talk about the one I bought, so take it with a grain of salt. If the machine was working properly from the get-go, this would have been a 5-star review, as the distilling machine is very good value-for-money. But unfortunately that was not the case. Still, after a few repairs, I am able to use it, so therefore I can still give it a (neutral) 3 stars
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Geachte klant, bedankt voor uw feedback. Onze excuses voor het ongemak. Neem online contact met ons op voor snelle hulp van ons aftersalesteam. We stellen uw begrip op prijs.
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Sybil King Sybil King
Mrs
The instructions are very vague which leaves a lot to a hit and miss process. More specific instructions are required to run efficiently
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