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VEVOR Deshidratador de Alimentos 8 Bandejas de Acero Inoxidable Secador de Alimentos Eléctrico 400 W con Temperatura Ajustable y Temporizador de 24 Horas para Cecina, Frutas, Verduras, Hierbas

Reseñas de clientes para VEVOR Deshidratador de Alimentos 8 Bandejas de Acero Inoxidable Secador de Alimentos Eléctrico 400 W con Temperatura Ajustable y Temporizador de 24 Horas para Cecina, Frutas, Verduras, Hierbas

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Opiniones de los Clientes

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268 Reseñas
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Tim Tim
Gerat top rest ist echt schlecht bekommt keine zubehör fur das gerat
8
Super gerat auf jedej fall aber was mich einfach stort ist das man die zwei FruitRolls matten die beim gerst bei waren nicht zukaufen kann das finde ich ist frech denn man findet auch niergendswo diese matten!!!!!! Also in großen ganzen das gerat erfullt seinen Zweck definitiv Aber was echt das aller aller grosste minus ist ist das man keine zubehör bei kaufen kann fur das gerat!!!!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Loris stark Loris stark
CEO We B Jamming
CEO We B Jamming 3
After using this once, when cleaning with a soft cloth & water, the paint came off on the inside of the dehydrator
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brian Self Brian Self
Arrived Damaged and got an investigation rather than return
Box arrived damaged. Vevor wanted photos. They then wanted me to try to fix it. Then they offered $30 to accept it and live with it. Then $60. They then closed my unresolve return claim. I had it reopened. Then they offered $90 and go fix it. It’s been a month 🙄 I said “No” to all that because I wanted an undamaged working device. They refused to send me a return label and exchange it. I opened a dispute with my bank to force a chargeback. Shortly after I received a refund from Vevor stating it costs too much to return ship the item and I should keep it, but it’s bent and the door doesnt seal so it’s pretty useless. I just bought one from a different company and gave the damaged one to charity.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Bill Bill
Rotation button stopped working, sometimes
For the most part the machine does what it was intended. Seems to dehydrate much more evenly than non rotating machines saving the trouble of rotating trays. Only flaw is the button to actuate the rotation is not working consistently. Sometimes it does nothing, other times it works and actuates the rotation feature.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Scott S Scott S
12 tray dehydrator
I have only used it once and from that comes an honest review. There’s not a beef function button for beef jerky. I sliced the meat at a 3 on my Vevor slicer. I think it was too thin but I do like it kinda thin. Friends like it a bit thicker. I used the pork icon for dehydration. I like the light function as well. I even used a thermometer to check the internal temperature which was spot on at mid height and at the top. On the bottom half, temperature was off about 20° -40° which affected the dehydration of the meat. I had to rotate the mesh racks. My old dehydrator, I didn’t have to rotate. If you are dehydrating fruit or meat, make sure it’s not too thin or it will stick to the wire mesh racks. Soaking is the only way to get it off. I will be doing another batch of jerky but a bit thicker to see how it turns out. So far I’m not really satisfied with this dehydrator
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Evelin Evelin
Dörrgerät
10
Dörrgerät 2
Das Gerät kam leider beschädigt an. Hat eine große, gutsichtbare Delle.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Roobik Roobik
Buyer
Buyer 1
I received the unit, I opened the box today and found the unit is damaged during the shipment. The upper right hand side of the door is bent. This is extremely frustrating because this is not the first time that happened. Clearly this happened because the shipping box was not sturdy enough to protect the unit inside during the shipment. I bought protection insurance and would like to claim another replacement unit, however that will take some time to file. The unit overall look is okay but it is over priced because the unit is not sturdy enough to justify the price.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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ev ev
porte du déshydrateur reçu en mauvais état
8
Déçue... La porte du déshydrateur n'est pas droite...je suis sans cesse en train de devoir la reprendre car elle penche vers le bas dès l'instant ou elle n'est plus attachée... et même lorsqu'elle est fermée avec l'attache, elle penche encore.. Je l'ai utilisé une fois...déshydrate t'il vraiment ?? Par contre, fait peu de bruit...
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Let Let
Non funziona
8
Purtroppo l'articolo è arrivato non funzionante
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei al riguardo. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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evaux evaux
madame
10
madame 1
Bonjour J ai reçu mon appareil avec une belle cabosse sur l arrête de l appareil . Pour du neuf ce n 'ai pas acceptable.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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