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VEVOR Desbloqueador de Tuberías Eléctrico 1100 W Máquina de Limpieza de Tuberías 36,6 m x 3 cm Limpiador Manual de Tubos de Drenaje con 6 Cortadores, Control CW/CCW para Tuberías de 10-20,3 cm

Reseñas de clientes para VEVOR Desbloqueador de Tuberías Eléctrico 1100 W Máquina de Limpieza de Tuberías 36,6 m x 3 cm Limpiador Manual de Tubos de Drenaje con 6 Cortadores, Control CW/CCW para Tuberías de 10-20,3 cm

Seccional 30,5 mm 36,6 m

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Ro*** Ro***
Buen atención al cliente
Se tardo un poco mas en llegar
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Estimado cliente: Gracias por compartir sus comentarios. Nos importa mucho su experiencia y queremos solucionar el problema lo antes posible. Hemos recibido su solicitud y nos hemos mantenido en contacto con usted para resolverlo. Actualmente, le solicitamos información detallada a través del correo electrónico asociado a su pedido para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
Twostarkeeper Twostarkeeper
Not Happy
You cant get a receipt from this company. So I will be returning it and get it through a vendor the provides a receipt
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Behnam Amiri Behnam Amiri
Refund Not Received After Following All Their Instructions
I purchased this machine for around $1,000, but it was extremely heavy and difficult to transport and use. I contacted the company to request a return and refund. They instructed me to destroy the machine, send them a video as proof, and promised to issue a refund. I followed all their instructions, destroyed the machine, sent them the video, and disposed of it as requested. However, it has been over a month, and despite emailing them more than 10 times, I still have not received my refund. I am extremely disappointed with their customer service and the way they have handled this situation. I followed their instructions in good faith, but now I have lost both the machine and my money. I would not recommend this company based on my experience.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mvhoa mvhoa
DOA
DOA 1
Machine came looking new and pretty straight forward. Put it together and fed the spring through. when the clutch lever is applied it make a loud crunching noise but does not or feed the cable. So it is useless. While it may just be defecting, I tried contacting support and they were not helpful. Said I would hear back in 2 days.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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James James
Cable Does Not Engage for Rotation
This machine feeds the cable from front to back regardless of forward or reverse direction setting. Additionally, the coil will only rotate if the lever is pressed extremely hard.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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PipeMaster Plumbing PipeMaster Plumbing
Decent unit
Some quality issues with this: power feed bracket is too weak so it bends and will eventually break from the force of feeding the cable. The drum is manufactured in 2 halves and they never sealed them, so sewage will soak your customers floor. I will need to weld it or at least run a bead of silicone. The power feed is also seizing up after 1 use because it is rusting. I think I'll need to pack it with grease. All that said, for the price I am still very happy. I can weld a reinforcement for the power feed bracket.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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oscar oscar
no llego nunca el pedido
Seccional 30,5 mm 36,6 m
despues de 15 dias les llame i me dijeron que maquina que compre estaba extraviado
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos notado que el problema que usted informó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema haya sido solucionado rápidamente. Si tiene más consultas, no dude en contactarnos nuevamente.
Ryan Mills Ryan Mills
Company Owner
Ordered product and used 3 times until the motor seized up up. The selector knob fell off after first use, machine barely had any power to clear drain blockage. Went to use it on a job and the motor was seized and would not spin, tripped every breaker. Wound up renting a machine and losing money on the job. Cable is good quality, the machine is not.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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