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VEVOR Desbloqueador de Tuberías Eléctrico Máquina de Limpieza de Tuberías 30m x 1,27cm Limpiador de Tubos con Ruedas 550 W 8 Cortadores Accionamiento Neumático para Tuberías de 5-10 cm

Reseñas de clientes para VEVOR Desbloqueador de Tuberías Eléctrico Máquina de Limpieza de Tuberías 30m x 1,27cm Limpiador de Tubos con Ruedas 550 W 8 Cortadores Accionamiento Neumático para Tuberías de 5-10 cm

12,7 mm x 30,5 m Cable Con Ruedas Tambor Abierto

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tom tom
ovner
The machine arrived on time, and everything was included. Assembly was easy. We normally use RIDGID machines, and compared to them, this machine felt quite clumsy. We also noticed that the cable was very soft and would tangle under even small pressure.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jason Jason
Toilet auger
Kinda difficult to put together had to push by hand witch wasn't what it said it would be like.
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messDear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact
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thomas Black thomas Black
Business owner
Two things that concern me One the 100 foot cable Had a few small kinks in it. The basket is not big enough for a 100 foot of 1/2 inch cable. Would I recommend this machine Maybe if it had a bigger basket yes ,but Their engineers or whoever assembled this should have known better I work for Roto Rooter at one time I own my own drain cleaning business so I should know that basket is too small for 100 foot cable It barely fits in there. The problem with getting stuff from overseas is they never fully Describe the entire item and you can't ever get a hold of them. So unless somebody calls me next time I won't be getting anymore drain cleaning equipment from them I need to make sure the basket is the right size. Good luck if you buy this?
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Dion Dion
Buyer
I don’t received full pocket figment missed around part with teeth’s how can I have?
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Fischer David Fischer
Plumber
Buyers Beware! When i ordered this machine on the online site I thought I was ordering what was pictured beside the description and price. I received a completely different one. I contacted the company in which you absolutely can not speak to an actual person and was given the run around which I finally got tired of and gave up. So I am stuck with something I didn’t order. I run a business and any reputable business person knows that is not the way to do business. I guess it’s Vevors strategy. Bait and switch and stick you with it. Apparently they are big enough to operate this way. I won’t purchase from Vevor again.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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teciteacher teciteacher
Mismatched parts and they just don't fit
I would love to be able to give an appropriate review but the wheels and the axle don't match, been waiting for a remedy but nothing yet
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cassie Loyd Cassie Loyd
.
I have ordered 2 of these and my issue with both is rotation the cable has come unscrewed from the drum on both causing me issues. Other than that works great
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Edgardo A Rosales Edgardo A Rosales
Handyman
I have not used it yet but I will comment when I do
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Dan Dan
Owner
Works great would recommend
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Jorge SANCHEZ Jorge SANCHEZ
SR.
Personalmente considero que el producto que compré funcionó para lo que lo tenía que utilizar. Quisiera hacer solo unas observaciones. 1.- no vino completo ya que faltó el dispositivo o seguro que une las herramientas especiales al gancho de la culebra. 2.- no encontré vídeos en redes sociales directo de ustedes sobre el uso del equipo, sería muy bueno tener acceso a eso videos para facilitar la comprensión del uso. 3.- Durante la retracción del cable note que no se enrollaba adecuadamente al tambor, lo que ocasionaba que se acumulara tensión en el cable. Agradezco su atención.
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Respuesta de Servicio al Cliente: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.

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