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VEVOR Sifón de Suelo 914x70 mm Desagüe de Ducha Italiano Lineal con Tapa para Inserción en Azulejos Filtro de Pelo de Acero Inoxidable 304 Cepillado Desagüe de Suelo Rectangular con Pies, Plata

Reseñas de clientes para VEVOR Sifón de Suelo 914x70 mm Desagüe de Ducha Italiano Lineal con Tapa para Inserción en Azulejos Filtro de Pelo de Acero Inoxidable 304 Cepillado Desagüe de Suelo Rectangular con Pies, Plata

Acabado Pulido Color Natural de Acero Inoxidable + Azulejos 36 pulgadas

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191 Reseñas
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Matt Galbraith Matt Galbraith
Home owner
Missing end pieces
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeffrey Clark Jeffrey Clark
Pallet forks
Good for small stuff. Not for pallets that you probably couldn’t lift
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Peter Andersson Peter Andersson
Herr
Herr 1
bad poor quality does not stick together must be glued want too return item
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Yunier Caraballo Yunier Caraballo
No especifica inch
No está bien especificado las medidas del drain pues exponen unas medidas y cuando llegan no coinciden mi proyecto fue un total fracaso es la primera ves que sufro una decepción con vevor además me puse en contacto con costume service para alguna posible devolución del producto y me dijeron que probara poner otras medidas de los tubos
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Respuesta de Servicio al Cliente: Estimado cliente: le agradecemos que comparta con nosotros su experiencia de compra. Lamentamos mucho los inconvenientes que ha tenido con el producto. Hemos abierto un caso para dar seguimiento a esta situación; nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema se haya resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
Wayne Wayne
Buyer
Acero Inoxidable
The products top does not fit tightly allowing it to easily be knocked out of place and as well the area between cover and the body of the part is where the liquid would flow along with and dabree ending up building up dirt etc . The products cover / lid is higher than the body of item making water flow incorrectly as stated above. Also it seem this company needs pictures etc in order to return due to not satisfied with products. Shouldn't have to jump through hoop to return merchandise!
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Owen Owen
Horrible return process!
Two of the four sections arrived damaged. Therefore I could not use any. I asked for 2 new sections to be shipped to me. I sent photos of the damaged goods, along with photos showing that the box had been damaged in transit. I had purchased the shipping insurance. However when I made the claim I ran into numerous emails being sent back and forth. They did not honour the shipping insurance. Nor did they want to give me a full refund. They offered to give me back $30 at first. Right! To cover a $159.00 item! I refused; they then offered $40. Again I refused, and they offered $80. Finally after telling them I was going to go through my credit card company they refunded me most of the item value back. This whole process took over 3 weeks to resolve. I have dealt with Vevor for a number of years and have never had an issue with damaged goods. Not sure if I would ever buy from them again. I felt like I was not treated as a customer.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ronald Longo Ronald Longo
What do you expect from china
Install is schecthy be prepared for more work then expected...simple but not easy 😕 this product will need to be concreted in\n Or it will float away, no feet on it to be secured. Undergroundand plastic is too thin to mount anything, too. You're going to need to fully concrete your unit in or it will float.... A couple mounting brackets to anchor a footing in the ground would have been very helpful.But like I said, what do you expect from China?\nSet your own risk also, you do not want to hit it very hard.Cheap chinese plastic
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Betty Riegler Betty Riegler
Mrs
Homes in top grate are large. So large the trench will fill with debris. I’ve been trying to contact their customer service department to return these for almost 3 weeks. Keep getting the runaround about wanting pictures. Finally got something today. That said you can return but you’re paying all postage return shipping won’t tell me where it needs to be sent to so I can find out how much I’m totally dissatisfied. Total waste of money and unfortunately, I ordered two sets of these beware.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brad Tafel Brad Tafel
Home owner
Bad product. Horrible customer service. Trying to return product and have 0 communication with company. There is no phone number to actually talk to a human. Had to put stop payment on credit card. Would never buy anything from this company again. Would give 0 stars if they would allow me to
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Aalioui Aalioui
Majid
Je suis déçu du produit que j’ai acheté sur le site vevor même pour le renvoyer c’est pas évident J’ai commandé un caniveaux de douche italienne il m’on pas livré le siphon Je ne commanderai plus chez eux
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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