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VEVOR Cortasetos a Batería 20 V Cortasetos Inalámbrico Cuchilla de Acero de Doble Filo 45,7 cm Mástil Telescópico 188-239 cm Cortasetos Eléctrico con Cargador Rápido para Plantas Altas

Reseñas de clientes para VEVOR Cortasetos a Batería 20 V Cortasetos Inalámbrico Cuchilla de Acero de Doble Filo 45,7 cm Mástil Telescópico 188-239 cm Cortasetos Eléctrico con Cargador Rápido para Plantas Altas

Rama Alta 18 inch

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Don Don
owner
The trimmer is very good but the on/off switch must be held tightly to remain functioning. This tires out my thumb and make for a long day.
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RONALD RONALD
owner
it is well made I like it. it has some wgt to it . the battery charged well and kept working to finish the job
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michel.davitti michel.davitti
Pas facile à maneuvrer
Rama Alta 18 inch
Surement un bon produit mais destiné à une personne bien jeune et musclée car pas facile à maneuvrer vue son poids répartis aux deux extrémités. Seconde remarque: vous n'avez pas souhaiter que je vous le retourne ce coupe haie Vevor et j'attends toujours de recevoir votre note de crédit .de francs 20 Cordialement
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jerry O'Brien Jerry O'Brien
Qaulity look good
Rama Alta 18 inch
Its a bit tricky to get to know but initial iimpession is it works for far (only an hour) and I did stuglle with start stop
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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MAKnJAK MAKnJAK
Handle Issues, but Excellent Customer Service!
We purchased the VEVOR 20V Cordless Pole Hedge Trimmer hoping it would be a convenient solution for trimming taller hedges and hard-to-reach branches. Unfortunately, we experienced issues with the handle that ultimately led us to return the unit for a refund. The overall concept is good, with a telescoping design, cordless operation, and an 18-inch cutting blade. However, the problems with the handle were disappointing and affected our confidence in the product. For a tool designed to reach higher branches, a secure and dependable handle is particularly important. While the product itself only earns 3 out of 5 stars, we have to give VEVOR's customer service a full 5 out of 5 stars! The return and refund process was handled professionally, and we appreciated the customer service team's assistance in resolving the issue. It's reassuring to know that when something doesn't work out, the company stands behind its products and takes care of its customers. Overall, 3/5 stars for the hedge trimmer due to the handle issues, but 5/5 stars for VEVOR's excellent customer service. Although this particular product didn't work out for us, our positive experience with the return process means we would still consider purchasing other VEVOR products in the future.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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antonio-vizziello antonio-vizziello
Manque de puissance
L'outil est très bien conçu, dommage que la puissance n'y est pas !! Coupé des branches de 16 mm dans une haie comme c'est indiqué sur le site, il faut oublier. Une batterie plus puissante serait l'idéal
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464190750917632] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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Osmo Herranen Osmo Herranen
Aika heikkotehoinen
Yhdellä sanalla LELU
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Respuesta de Servicio al Cliente: Olemme avanneet tukipyynnön asian käsittelyä varten. Asiakaspalvelumme ottaa sinuun yhteyttä sähköpostitse ja pitää sinut ajan tasalla, kunnes ongelma on ratkaistu. Tarkistathan sähköpostisi viestiemme varalta.
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Curtiss Curtiss
Strong but problematic.
Pros: The hedge trimmer is quite powerful and does a clean job. Cons: 1) This hedge trimmer had a defective battery charger straight out of the box. So, only got one round of battery operation before the trimmer was useless. (Vevor offered a full refund) 2) This trimmer is heavy. Unless you are stronger than average, several breaks are needed during a 20 minute job.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Milan N Milan N
NOT WORKING,
Charger is not working , sent email never got response. Bushes are keep growing!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1793931918693], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
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lorileem16 lorileem16
very heavy
can not use, extremely heavy blade end when pole is fully extended. Can hardly lift it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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