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VEVOR Cortadora de Papel de Alta Resistencia Cortadora de Papel Industrial y Comercial de 431,8 mm para Papel A3, Capacidad para 400 Hojas Cortadora de Papel Apilado para Oficina, Escuela, Blanco

Reseñas de clientes para VEVOR Cortadora de Papel de Alta Resistencia Cortadora de Papel Industrial y Comercial de 431,8 mm para Papel A3, Capacidad para 400 Hojas Cortadora de Papel Apilado para Oficina, Escuela, Blanco

400 hojas 432 mm

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D.G D.G
Too Big and Inaccurate
400 hojas 432 mm
I could not use this for my projects. Couldn't return it either. Cuts are unaligned and the cutter is too big for my work space.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mallo_gt Mallo_gt
Qualité qui laisse à désirer
400 hojas 305 mm
Très lourd donc on suppose du matériel de bonne qualité, mais pas de notice de montage, je n’ai donc pas su comment monter la protection bleue, et l’ai jetée à la poubelle car impossible de comprendre comment l’attacher au reste. Ensuite, la coupe n’était pas bonne au départ, il a fallu que je l’utilise quelquefois pour que la lame s’affûte un peu et coupe mieux. Enfin, à chaque coupe, le levier frotte contre une autre partie et la peinture du levier s’écaille, ce qui laisse des résidus noirs de peinture sur le plan de travail à chaque utilisation. La cale en plastique censée bloquer le papier en place ne colle pas complètement à la partie métallique, il y a un espace, ce qui fait que les feuilles en dessous de la pile passent en dessous de la cale. Si l’on ne vérifie pas avant de couper, on se retrouve à avoir des feuilles qui ne sont pas coupées à la même taille que celles du dessus.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Max Max
Enttäuschung, die Schnittqualität ist miserabel!
400 hojas 432 mm
Enttäuschung, die Schnittqualität ist miserabel! 1 Enttäuschung, die Schnittqualität ist miserabel! 1 Enttäuschung, die Schnittqualität ist miserabel! 1
Ich würde dieses Gerät nicht für den professionellen Einsatz empfehlen. Die Qualität ist extrem schlecht; es erfüllt einfach nicht seinen Zweck. Ich habe das A3-Format gekauft. Beim Schneiden eines A4-Blatts beträgt der Fehler bereits 1,5–2 Millimeter. Wie Sie auf dem Foto sehen können, habe ich Streifen mit den Maßen 40 x 297 mm geschnitten, und je länger das Material, desto größer wird der Fehler. Außerdem knittert das Papier gnadenlos. Dieses Gerät ist für ein Spielzeug zu teuer und für professionelle Zwecke überhaupt nicht geeignet.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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richard bleau richard bleau
Broken
400 hojas 432 mm
Broken  1 Broken  1 Broken  1
Try to cut and broke
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Tilly Tilly
M
400 hojas 305 mm
M 1 M 1 M 1
The product I received does not match what was advertised. Several components are inferior—for example, instead of a fixed bar to stabilise the paper, it uses a magnetised bar that constantly shifts position. The biggest issue, however, is that it simply DOES NOT CUT PROPERLY. On the rare occasions it does cut, the results are inconsistent and it often fails to cut through the entire stack of paper. What makes this even more frustrating is that the product arrived with a sticker stating it had been tested at the factory. Given that it does not function correctly out of the box, that claim is difficult to believe. A product like this should arrive ready to use and perform its basic function without requiring manual adjustments. Instead, I had to hunt down a vendor video to find adjustment instructions, as no assembly instructions or instruction on how to adjust it was included in the box. Even after following those adjustments, the cutting performance remained poor and inconsistent. Save yourself the frustration and don't waste your time on this product. I will be seeking a refund.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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CA CA
Not the listed product - Terrible "new" product touted as 'improved'.
400 hojas 305 mm
Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1
Please be aware that vevor is advertising their old model paper trimmer. I received their 'new and updated' paper cutter that no longer has a slide & screw secured paper baffle (the bit that goes behind the paper stack) and instead it is swapped out for a little plastic pusher with magnets on the bottom (that are light weight and struggle to hold paper in a fridge, much less push /hold a stack of 400 sheets you are trying to cut) The blade has no adjustment, but the red bar under the blade is adjustable - Unfortunately it needs to be adjusted to much that the paper lifts up onto that bar, and cuts at a significantly bevelled edge (for under 200 sheets, it was about a 4mm difference between the top and bottom edge) The metal base plate was warpped. the 'saftey lever' has been swapped for a pull out bright red ball - So - If you have any wrist weakness this is likely much less suitable now than the displayed product. I was subject to ongoing ai/standardised messages saying that "it takes times for facts to be checked" and after admitting this was not the displayed item, offered a $75 refund. This was not appropriate as it is unusable for "quickly and precisely" " cut{ting} through up to 400 sheets at once" - I asked for collection to be arranged, and a full refund. A full refund did come through - but no pick-up was arranged, so... I got to work out how to dispose of this. Poor Product not fit for purpose, and poor customer service.
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Christian Christian
Anschlag ist zu billig
400 hojas 305 mm
Das Gerät ist ok, die Genauigkeit läßt sehr zu wünschen übrig.
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Respuesta de Servicio al Cliente: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Mark Mark
VEVOR Cutter
400 hojas 432 mm
I had two issues with cutter. One is that the cutting blade has a beveled edge on one side that gives a slanted cut . So if you are cutting book board as I was one side of the cut board is not perpendicular to the cutting edge. My second issue was with the fence alignment. Perhaps this may only have been a problem with my cutter but because the fence was off alignment my cuts were not square. The fence is removable but can’t be aligned to square the cuts. I found it unsatisfactory and asked to return it. I sent VEVOR photos to verify my concerns and after more than a week of email exchanges they granted a full refund. I received a full refund in 2 days. I have purchased their products in the past and have been satisfied with my purchases. Hopefully this is a one off situation.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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fede fede
non va bene
400 hojas 432 mm
Sballata e messa su un piano NON SPIANA, al massimo dello spessore fa troppa forza e il manico si piega, quando la lama arriva in fondo le viti che la sostengono vanno a rovinare la metà dei fogli tagliati. DA NON ACQUISTARE LA METTERO' IN VENDITA giusto per recuperarci qualcosa. Peccato perchè da Vevor in passato avevo acquistato altro ed è andato tutto bene. L'unico lato positivo: RICEVUTO in soli 10 giorni
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per i nostri messaggi.
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Desalineada
400 hojas 432 mm
Viene desalineada y no se parece a otras que puedes ver en internet para alinearla en condiciones. Además, varios tornillos se le han caido al momento y no puedo ponerselos porque me da miedo intentar desmontarla.
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Respuesta de Servicio al Cliente: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.

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