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VEVOR Cochera de Metal Resistente de 3,6 x 6 x 3,15 m para Exterior con Estructura y Techo de Acero Galvanizado, Carpa para Coche con Paredes Laterales Extraíbles para Camionetas, Barcos, Automóviles

Reseñas de clientes para VEVOR Cochera de Metal Resistente de 3,6 x 6 x 3,15 m para Exterior con Estructura y Techo de Acero Galvanizado, Carpa para Coche con Paredes Laterales Extraíbles para Camionetas, Barcos, Automóviles

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Phil Kurek Phil Kurek
Box # 3 or refund
I have only received boxes 1 and 2, still waiting for box number 3. So I’m not satisfied. Can’t get a response about where the 3rd box is. I don’t have everything to assemble so it is pretty much useless. I would like to get a refund.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Joel Joel
owner
Instruction were poor, materials were good, roof panels are difficult to install straight because there many and short pieces
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Kelly Kelly
Lasted one month only
Lasted one month only 1 Lasted one month only 1 Lasted one month only 1 Lasted one month only 1
Not for Canadians. The metal roofing goes in the wrong direction. Yes I removed the snow load regularly. This was from just one storm. Not stable, not strong, not for Canadians.
28 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Gabriela Gabriela
20x24 Outdoor Carport
This is a great product except the roof leaks at the seams even though we used the adhesive weather stripping. It took almost a whole day to build and then we found out that one of the boxes was missing with the roof panels. It would have been nice to be notified that the box was sent back by the shipping company do to damage. Other than that the service team was very nice to deal with and I am happy with the overall product. The leaking will need to be addressed.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
Not made for Canadian Winters
First winter with this unit and roof has buckled under snow load, not a snow load that I would consider untypical for Canada. Price was right, but just can't handle snow loads that we get here in Canada.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jeremy Davis Jeremy Davis
Works good!
Shed works great for the money. Can be built more permanent or more moveable. No issues!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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hotrod hotrod
mr
materials appear to be good quality. The manual is an absolute joke! lack of clear description and instructions
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Julien Julien
Collapsed under the first snowfall
Collapsed under the first snowfall  1
Collapsed under the first snowfall. The roof beams bent and the metal sheet sheared right off. Plus, the ridge lines are in the wrong direction to avoid snow buildup.
18 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nicole Nicole
Not heavy duty
Roof leaks even after adding sealant etc. not good for snow load as doesn't slide off and too flimsy to support more than a foot of snow so have to keep clearing it regularly. Metal frame bent and started leaning after just a couple snow falls. Do not recommend this product, especially for the price. Our tarped one held up much longer than this did.
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Peter Ettinger Peter Ettinger
Carport
Don’t buy they crap does not hold any weight mine collapsed with only 6 inches of snow on it. What good are they? They’re no good. Stay away.
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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