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VEVOR Cochera 3,65 x 6,09 x 3,02 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Gris

Reseñas de clientes para VEVOR Cochera 3,65 x 6,09 x 3,02 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Gris

Gris 3.65x6.09*3.02 m

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Jeff Jeff
Owner
Gris 3.65x6.09*3.02 m
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Jet Jet
Owner
Gris 3.65x6.09*3.02 m
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Craig Craig
Mr
These are good for one year, if you're lucky. I watched an installation video before I purchased this. When it arrived it didn't have any corner supports, gussets, tying the legs to the upper rail. I called customer service and they told me they didn't offer them anymore. I told them that it wouldn't last without the additional supports. They offered me a $46 dollar refund, which I never received, for my trouble. I just ordered my first replacement cover. The original lasted 9 months. Before I got the cover put on, the thing blew over and buckled all the legs. I now have $300 worth of 1 1/4 conduit ordered from menards. With the replacement cover and conduit I have more in the repair than the original purchase. Good luck!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yianni Stafilarakisll Yianni Stafilarakisll
Not worth it
Couldn’t really assess the unit properly because it was only up for one day and it was torn down by the wind after it was installed exactly like the directions with tiedowns all the metal pieces bent because I couldn’t complete it because they never sent me the gable walls so it was up one night open, and the wind took it
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Rally Rally
Customer service and product quality ruined this brand.
Gris 3.65x6.09*3.02 m
I own several Vevor products and have generally had good experiences, until this one. The first issue was a missing side wall, which was never resolved. I contacted customer service multiple times over the course of months, provided photos clearly showing the missing wall, and nothing was ever done. The second and far more serious issue occurred when the enclosure collapsed onto valuable equipment that had been stored for the winter. I was told a replacement unit would be sent, but weeks after the expected delivery date, nothing arrived. Instead, I was then told to pack up the collapsed unit and return it for a refund. That request is completely unreasonable. I’ve owned this unit for quite some time, made do without the missing wall, and no longer have the original packaging. This is a large, heavy structure, and repacking and shipping it is not realistic. Throughout this entire process, I have been patient and cooperative, while my valuable equipment has remained exposed to the elements because I was expecting a replacement enclosure that never came. I gave Vevor multiple chances and clearly communicated that I would leave a review if the situation wasn’t resolved. Nothing was resolved. I am now left on my own with a collapsed enclosure and damaged trust in a company whose products I own many of. This level of customer service is extremely disappointing and frankly unacceptable.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lazaro Rodriguez Lazaro Rodriguez
Useless canopy
Gris 3.65x6.09*3.02 m
Lied about date of delivery. Canopy should have been delivered on January 3rd. Here we are January 15th, almost 2 weeks from promised date. My wife and me froze up at our little pop-up stand for two weekends straight due to no delivery. It’s really unusual for yall not to reach out whenever there would be delays. I had to contact yall first before I got any answers. I don’t mind the cold but I’m not putting my wife through the same conditions that I can handle due to negligence in yalls part.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
Think about your application before buying this.
Gris 3.05x6.09x2.87 m
What you are really paying for is the structure or skeleton of the canopy. The material used is like a medium grade tarp, not heavy duty like the listing says. There was a tremendous amount of adjustment and modification required for someone who did not want to constantly be taking it down and putting it back up for inclement weather. I found this canopy to be very drafty, and much lighter weight than it should be. A little bit of wind is all it takes to move it around. In lieu of tiedowns, I opted to place a 5 gallon bucket underneath of each leg, filled with gravel to hold it in place. To Offset the minimal thickness of the material, I bought a 20 x 30 heavy duty tarp to drape over top and tuck underneath. This, along with various changes to securing the existing flaps has made this canopy worthwhile. Not having a front “door” seemed silly, and the zipper “doors” on the side are too small to fit a Car, and I think the design would be 10 times better with zipper/rollup doors in the front since it is a car canopy. In the northeast it is very cold, and you let out whatever heat is inside every time you have to untie and re-tie the doors. Overall, I spent more money on the buckets, additional rope, tarp for the front and the tarp to cover the top and sides of this canopy, than I did for the canopy itself. Now it is able to withstand high winds, has handled snow well, and eliminated drafts. If you plan on using this in an area that is cold or windy, plan to spend some extra money to make it what you are hoping for.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Johannes Johannes
Ware leider durch DHL-Fright nicht erhalten
Gris 3.05x6.09x2.87 m
Ware wurde mit DHL-Fright versendet. Eine Versandfirma die bei mir noch nie ordentlich geliefert hat. Nach der 3. Ankündigung der Lieferung ( wurde jedesmal nicht geliefert) wurde die Ware wieder an den Absender retour gesendet. DHL -Fright ist ein sehr unzuverlässliches Versandunternehmen. Dank Vevor wurde ich überhaupt über die Retoursendung informiert , und laut Vevor wird die Ware nun neuerlich versendet. Ich hoffe nicht mir DHL-Fright.
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Respuesta de Servicio al Cliente: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Todd Schlemer Todd Schlemer
Danger
Gris 3.65x6.09*3.02 m
Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jed Schmitt Jed Schmitt
Damaged upon arrival
Gris 3.65x6.09*3.02 m
Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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