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VEVOR Cochera 3,05 x 6,09 x 2,87 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Blanco

Reseñas de clientes para VEVOR Cochera 3,05 x 6,09 x 2,87 m, Cochera Potable con Paredes Laterales y Puerta Desmontables, Marquesina para Coches Resistente a los Rayos UV y al Agua, para Automóviles, Embarcaciones, Blanco

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Mick Mick
Sailor
Blanco 3.65x6.09*3.02 m
Very poor quality car shelter. It collapsed with just 2 inches of snow on it—thankfully, no one was underneath. It’s easy to assemble, but the structure isn't sturdy at all. The poles buckled. It’s a 3-season shelter. A total waste of money.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Rally Rally
Customer service and product quality ruined this brand.
Gris 3.65x6.09*3.02 m
I own several Vevor products and have generally had good experiences, until this one. The first issue was a missing side wall, which was never resolved. I contacted customer service multiple times over the course of months, provided photos clearly showing the missing wall, and nothing was ever done. The second and far more serious issue occurred when the enclosure collapsed onto valuable equipment that had been stored for the winter. I was told a replacement unit would be sent, but weeks after the expected delivery date, nothing arrived. Instead, I was then told to pack up the collapsed unit and return it for a refund. That request is completely unreasonable. I’ve owned this unit for quite some time, made do without the missing wall, and no longer have the original packaging. This is a large, heavy structure, and repacking and shipping it is not realistic. Throughout this entire process, I have been patient and cooperative, while my valuable equipment has remained exposed to the elements because I was expecting a replacement enclosure that never came. I gave Vevor multiple chances and clearly communicated that I would leave a review if the situation wasn’t resolved. Nothing was resolved. I am now left on my own with a collapsed enclosure and damaged trust in a company whose products I own many of. This level of customer service is extremely disappointing and frankly unacceptable.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joe Joe
Didn't last a week
I got this 12x20ft tarp shed because Harborfreights 12x20ft sheds were out of stock at my local store and this vevor one was like $100 cheaper. If you have a choice between the 2, just get the Harborfreight one. I like some of vevor's stuff but this tarp shed was a huge disappointment.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Lazaro Rodriguez Lazaro Rodriguez
Useless canopy
Gris 3.65x6.09*3.02 m
Lied about date of delivery. Canopy should have been delivered on January 3rd. Here we are January 15th, almost 2 weeks from promised date. My wife and me froze up at our little pop-up stand for two weekends straight due to no delivery. It’s really unusual for yall not to reach out whenever there would be delays. I had to contact yall first before I got any answers. I don’t mind the cold but I’m not putting my wife through the same conditions that I can handle due to negligence in yalls part.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Todd Schlemer Todd Schlemer
Danger
Gris 3.65x6.09*3.02 m
Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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gilles gilles
QUALITEE MEDIOCRE
Gris 3.05x6.09x2.87 m
LA QUALITEE DES BACHES EST NUL ET LES TUBES TOUT TORDU
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Respuesta de Servicio al Cliente: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration qui peut résulter d’un dysfonctionnement lors de l’utilisation. Nous nous engageons à traiter cette question rapidement. Nous vous fournirons une mise à jour concernant votre problème par e-mail ; veuillez avoir la gentillesse de vérifier votre boîte de réception pour toute correspondance ultérieure.
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JOAN JOAN
OWNER
Gris 3.05x6.09x2.87 m
Not a good product at all within the first two days the wind was blowing around 60 kph and it flipped and the poles bent. (and it was tied down) the back tarp is missing grommet holes. And also the velcro was put on backward one on the sides for the door
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Laren Williamson Laren Williamson
Purchase with Caution!
Gris 3.05x6.09x2.87 m
Item was sent without front door to begin with and even being staked down properly minor wind folded this practically in half when it caught. Maybe if it had come as described this may not have happened.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cet abri de voiture VEVOR 12x20 toutes saisons ? Cet abri de voiture VEVOR 12x20 toutes saisons ?
Demande d'informations supplémentaires
Blanco 3.65x6.09*3.02 m
Pourquoi, aucune paroi dans la position horizontale pour attacher la tolle dans le bas de l'abri ? Cette ajout la fabrication pourrait éviter le vent et la neige de s'infiltrer en dessous de l'abri et aussi, pour éviter le vent de forcer à soulever la toile de l'abri. Pourquoi, du côté gauche à l'extérieur de l'abri aucun oueillet pour attacher la tolle de la porte ? Pourquoi, des oueilllets de l'abri pour retenir les cordes, la toile a commencé à se déchirer ? Ma conclusion, cet abri est plein de défauts qui m'a coûté très cher à comparer aux autres garages de toile qui m'ont coûté chacun 235,00$ au huit ans. Je n'ai plus de temps à faire d'autres achats chez votre compagnie, vos produits me coûtent beaucoup trop chers.
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Respuesta de Servicio al Cliente: Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Jed Schmitt Jed Schmitt
Damaged upon arrival
Gris 3.65x6.09*3.02 m
Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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