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VEVOR Cesta Portaequipajes para Techo 163 x 127 x 10,5 cm Universal, de Acero Aleado Antioxidante, Carga Máxima de 68,0 kg, con Dos Redes de Carga de 90 x 100 cm, para SUV, Camioneta y Coche, Negro

Reseñas de clientes para VEVOR Cesta Portaequipajes para Techo 163 x 127 x 10,5 cm Universal, de Acero Aleado Antioxidante, Carga Máxima de 68,0 kg, con Dos Redes de Carga de 90 x 100 cm, para SUV, Camioneta y Coche, Negro

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311 Reseñas
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Ga*** Ga***
Bad product
Bolsa
Bad product 1 Bad product 1
Bought it not even a month ago. Couldn't install it because some hardware is defective and now it's already rusting !! I haven't even put it yet on my car ! Support doesn't answer. KEEP OUT
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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nikoslagos nikoslagos
Very disappointed
Very disappointed with the quality. The roof rack arrived scratched, with poorly aligned welds, and the extension joints have excessive play. The most concerning issue is that the rack bends noticeably with only about 5 kg of weight, which makes me seriously question its structural stability and safety. Unfortunately, the product I received does not match the quality or durability I expected from VEVOR.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Dan Tallsten Dan Tallsten
To be expected at the price.
The installation was more difficult than needed as the product was damaged alteady at arrival, the parts of the frame where the thinner parts are supposed to slide in were deformed so assembly required fixing the product. Also, the screws provided to lock the joints with are of very poor quality, so some of the threads stripped even though care was observed . After one week of use this thing started leaking rusty water all over the car roof and anything near it, leaving stains that are difficult to remove. There were no plugs provided, as I believe is the case with never versions, so there is nothing to stop the ingress of water. To be able to use this again I will have to take it apart, rinse out all rust and water, seal the inside with some sort of rust inhibitor, make sure it dries, and then plug every hole and seal every joint, the provided plastic sleeves are not enough. The bag, cargo net and other accessories are fine and working as expected.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Onur Can Yetkin Onur Can Yetkin
Super Support, leider nicht kompatibel
Ich konnte diesen Dachgepäckträger leider nicht benutzen, da er nicht mit den Seitenstreben kompatibel war, die ich ebenfalls von VEVOR gekauft hatte. Sehr schade, denn die Handhabung und die Montage an sich waren wirklich sehr leicht erklärt und unkompliziert. ​Besonders positiv hervorheben möchte ich jedoch das Support-Team. Ich habe Kontakt aufgenommen und wir sind sehr schnell zu einer passenden Lösung gekommen. Vielen Dank für die tolle Hilfe!
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Respuesta de Servicio al Cliente: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Fra Fra
Verniciatura
Rapporto qualità prezzo su alcune cose vevor è consigliabile ma come in questo articolo la verniciatura è molto scadente. In alcuni punti si era già sfogliata la vernice e in altri si intravedeva il fondo, ho dovuto ritoccare con bomboletta. La verniciatura a polvere è un altra cosa, questa non è un lavoro da professionista, e da un azienda come vevor non è accettabile. Apparte questo il resto è ottimo, la borsa resistente, con il kit rete,cinghie, ecc un buon acquisto
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Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Jay Jay
Good product shitty delivery
Always liked the products but 80% of the time it gets sent to the wrong address..
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Masih Masih
Okay Quality
One time use and all the welded spots are rusting.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Patrick Patrick
Modifications required
Bastidor de Carga Acero Aleado Solo Bastidor
The basket itself is good. It snaps together easily and is sturdy. My issue was with the hardware to attach it to my roof rack. The mounting hardware is not as universal as it claims. My roof rack has aero bars. The hardware by itself was not adequate to effectively secure it. I had to go to a hardware store and buy washers and nuts to make it work. The the nuts with the spindles they included broke. The plastic spindles came off all of them. Additionally, I had to bend the metal plates so the bolt fittings could reach the plates. I also added rubber strips where the large plastic pieces make contact with the rack to keep in from moving around. None of this was self-evident out of the box. It wasn't until after all of the spindles broke off the bolts during the installation that I realized the mounting hardware wasn't going to work. Otherwise, I would have returned it, but once I modified to make it work, I wasn't able to. If I'd known any of this, I wouldn't have bought it.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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Fred Fred
Sir
The product was as described and well built. It fitted together easily and mounted on my racks easily. BUT the measurements are for the base of the rack. The length of the top is shorter due to the sloping front. What I had planned to carry in it did not fit!!!!!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
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Kim Ronny Larsen Kim Ronny Larsen
Toll ødela kjøpet
Flott vare til bra pris. Men så får man toll i tillegg på 330kr
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Respuesta de Servicio al Cliente: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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