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VEVOR Cerradura de Combinación Mecánica con Teclado de Una Cara 14 Teclas, Cerradura de Puerta sin Llave con Manija, Perilla Giratoria, Bloqueo de Código Incorporado para el Hogar, Oficina, Plata

Reseñas de clientes para VEVOR Cerradura de Combinación Mecánica con Teclado de Una Cara 14 Teclas, Cerradura de Puerta sin Llave con Manija, Perilla Giratoria, Bloqueo de Código Incorporado para el Hogar, Oficina, Plata

Teclado de una cara Plateado Manija de perilla + Montaje empotrado

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189 Reseñas
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KlimentStankovski KlimentStankovski
poor quality of item
Teclado de una cara Negro Manija de perilla + Montaje en superficie
The door lock arrived faulty, as the front panel is totally disabled and does not work. You can open it from the front but you can not close.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464271276914688] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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ol*** ol***
Ei luotettu postittaja
Teclado de doble cara Negro
En ole koskaan saanut sitä. Rahan voi palauttaa tililleni takaisinå
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Olemme avanneet tukipyynnön asian käsittelyä varten. Asiakaspalvelumme ottaa sinuun yhteyttä sähköpostitse ja pitää sinut ajan tasalla, kunnes ongelma on ratkaistu. Tarkistathan sähköpostisi viestiemme varalta.
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Kelson Drugs Kelson Drugs
missing parts and low quality
Plateado Pomo esférico Teclado numérico de una cara
purchased 7 of these. 1 was missing parts and 1 does not work. Support has been dragging me along for months and still has not offered to replace the defective units. Recommend not purchasing this particular model until they have the bugs worked out.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Kirk Kirk
Didn't work after installing
Teclado de doble cara Plateado
I spent 1 hour adjusting the fitment then it won't lock. I used the second set to finally install it. My tenant claims it was too complicated and didn't always work. I removed it replace with original and put it back in the box through it in the corner make it up as a lesson and a loss
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gladis Silva Gladis Silva
Incompleto
Negro Manija de palanca Teclado numérico de doble cara
Incompleto  1
No me llegó completo los accesorios de instalación
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
guy bilodeau guy bilodeau
Pas très content
Teclado de doble cara Negro
Je sais pas si c'est moi mais quand je lai installer, si je serre trop les visse qui assemble la pogné elle vient dure a tourner et la clanche ne veut pas ressortir alors j'ai abandonné et remis ma vieille.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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nelson primus nelson primus
president
Teclado de una cara Plateado Manija de palanca + Montaje en superficie
I still have it somewhere < it came with missing parts < I called and they give me a lot of excuses for return, bad customer service
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kim Kim
Owner of GBC LLC
Teclado de una cara Plateado + Negro Manija de palanca + Con llave
This entryway pushbutton lock system works pretty good after its installed, but the assembly was nerve wrecking! The two screws that secure the two halfs together on the door are all but impossible to start and screw in. It took me one hour of sweat and cuss words to finally get it together!!!! Not for the faint at heart
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Martin A Politte Martin A Politte
Rescue
Bronce frotado con aceite Manija abatible Teclado numérico de doble cara
The directions aren't real explanatory on how to change the passcode I had to Google it online to figure out how to change the passcode The directions in the manual suck
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Daniel Novak Daniel Novak
Mr
Plateado Pomo esférico Teclado numérico de una cara
Two issues: (1) the lock is not tall enough to cover a pre-existing deadbolt hole. In fact, you'll need to bore a hole thru door just at the bottom of the deadbolt area. You won't be able to use a deadbolt because the lock (height) covers a portion of the deadbolt hole. (2) All locks are keyed differently. I ordered 5 locks and no two locks have same key. So I have a couple of key rings with five keys on them (each key must be labeled for its door). The locks are mechanically sound. I've been using them for a few weeks and other than the above mentioned issues, I feel they are a good value for the price.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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