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VEVOR Cerradura de Combinación Mecánica con Teclado de Una Cara 14 Teclas, Cerradura de Puerta con Manija y Llaves, Bloqueo de Código Incorporado para el Hogar, Oficina, Exterior, Cerca, Plateado

Reseñas de clientes para VEVOR Cerradura de Combinación Mecánica con Teclado de Una Cara 14 Teclas, Cerradura de Puerta con Manija y Llaves, Bloqueo de Código Incorporado para el Hogar, Oficina, Exterior, Cerca, Plateado

Teclado de una cara Plateado + Negro Manija de palanca + Con llave

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189 Reseñas
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Angela de Weger Angela de Weger
Broke within a few months
Teclado de una cara Plateado Manija de perilla + Montaje en superficie
This lock broke within a few months. The challenge then became how to remove it. This can only be done from the inside. I had the lock on a door that is at a height with no other access. I had to climb across a very narrow ledge to break into a window. Not a great design, and quite cheaply made.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Mickey Mickey
None
Teclado de una cara Plateado Manija de palanca + Montaje en superficie
The lock is SILVER color. The plate supplied on which it is mounted on the door is BLACK. When installed it looks very ugly. The buyer at VEVOR should be cognizant of this and make sure the manufacturer supplies a matching color plate. I took photos and wanted to upload these but that does not seem to work also. OVERALL - a not very happy experience
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Forkiechick Forkiechick
Mrs
Teclado de doble cara Negro
Not recommended , I purchased 2 of these gate locks 1 of which the numbers have no resistance already making it so the gate is permanently locked
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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claudia claudia
Owner
Teclado de una cara Negro Manija de palanca + Montaje empotrado
The lock was damaged, so I'm going to return it
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Alfred Alfred
Mr
Teclado de una cara Plateado Manija de palanca + Montaje en superficie
This door lock has problem with solid studs. The screws provided are not suit for 35mm thickness door. I try to fix this problem with this company , but it takes really time and doesn't work.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Chris Chris
NOT easy to install. Support Ungood.
Teclado de una cara Negro Manija de perilla + Montaje en superficie
NOT easy to install.  Support Ungood. 1
This lock may NOT be easy to install. If the depth you are installing the lock across is towards the wider end ( 2.5 inches / 65 mm ) then it will be nearly impossible. The two facings will need to be fully in-place or the spindle will fall out, which means you'll be trying to line up a screw to the back of a standoff that you cannot see. Good luck with that. Also the spindle droops, which makes the whole thing even more challenging. Since the mechanism of the lock proper is machined to receive two 5mm/8 screws, the better solution would be to just buy two long machine screws that fit the width of your mount, so you can actually SEE them stick out the other side and screw them on. BUT know that the rear face depressions only accommodate 4mm screw heads, so a typical 5mm Cap screw wont' fit and will BLOCK the lever on the inside. Just so awesome. Really. So, just be careful. I found a 5mm/8 cap screw whose head was a bit short, just enough so the rear lever could still clear the screw head. Made the installation MUCH easier. I also replaced the spindle with a longer one, which was great because it could be seated deep into the rear lever and thus stuck out straight instead of drooping. Actually, I lied. I first used the 95mm spindle that was included, but it fell into the fence pole. And when I asked for a replacement the service here said "nope". So I had to go source that myself. Thanks! And, as unpleasant as this was, it turns out there aren't a lot of other combination gate locks on the market and my wife likes this one and wants the next one to match. So, I'm buying a second one. Like a chump.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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RR RR
Wont Allow a Refund for a Horrible Product
Plateado Manija abatible Teclado numérico de una cara
Returns with Vevor is impossible. They run you around in circles. You have been warned.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Steves Meimoun Steves Meimoun
M
Teclado de una cara Plateado Manija de perilla + Montaje empotrado
Ne correspond pas du tout, Je l'ai acheter pour une résidence secondaire, et j'avais pas eu encore le temps de le poser. Et je viens juste d'essayer, rt la mauvaise surprise. Très déçu
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Kenny Henley Kenny Henley
Mr
Teclado de una cara Negro Manija de perilla + Montaje en superficie
Poorly built- poorly boxed- hard to install- aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasssssssss
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peter Frey Peter Frey
Installer
Bronce frotado con aceite Manija abatible Teclado numérico de doble cara
The previous versions of this model that I got work well but this new batch that seems to be a different design does not program and does not even work so I have to return the handle set
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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