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VEVOR Carpa Plegable para Cenador, con Pantalla Emergente, 6 Lados, Refugio Solar con 6 Paños de Viento de Privacidad Extraíbles y Ventanas de Malla, con Mosquitera, Marrón, 3,81 x 3,81 x 2,28 m

Reseñas de clientes para VEVOR Carpa Plegable para Cenador, con Pantalla Emergente, 6 Lados, Refugio Solar con 6 Paños de Viento de Privacidad Extraíbles y Ventanas de Malla, con Mosquitera, Marrón, 3,81 x 3,81 x 2,28 m

Marrón 3.81x3.81 m

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Stephane Stephane
Mr
Marrón 3.81x3.81 m
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Da*** Da***
Cheaply made
Marrón 3.05x3.05 m
Very flimsy, be careful taking down because these poles snap so easy.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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alvinschultz1984 alvinschultz1984
Used
Marrón 3.6x3.6 m
I believe it was used it is dirty very disappointed was not put back in bag correctly had to remove poles to set up
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sandesh Sandesh
The Frame has snapped from top connector
Marrón 3.6x3.6 m
The frame has snapped off from its top connector while opening it. Now it does not stand securely. By looking at pictures it looks very beautiful and also sturdy. I didn’t expect this shelter to last long in $279 but in first use only it broke that is not good experience. I have seen similar shelters and they had good feedback from there owners but mine could be a defective piece. I have raised this with customer service waiting for them to respond. Hopefully they will send me new better piece or refund me.I might come back to change this if get new piece and after it’s use.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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lane.lakey2014 lane.lakey2014
Do not purchase
Marrón 3.6x3.6 m
Finally had a chance to use this this past weekend, from the moment it came out of the bag something wasn’t right The corners were twisted and rods were not into the gazebo where they needed to be. Half of it was folded inside out, the other half seemed OK but like the canopy wasn’t attached correctly. I have a few of the gazelle gazebos, bought this, hoping to save some money on what seemed to be a good product It’s currently sitting in a dumpster somewhere in Corpus Christi, TX Absolutely do not waste your money on this, buy the gazelle gazebo you’ve already been looking at. Called into customer service and was told there’s nothing that could be done - would’ve had more fun lighting my $200 on fire than buying this
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Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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pascal.guyot8695 pascal.guyot8695
Cède de maintien pas assez nombreuses
Marrón 3.6x3.6 m
Article très décevant nous l’avons monté dans notre jardin installé avec tous les cordages prévu à sa bonne fonctionnalité de celui ci. Juste n mode moustiquaire d’ailleurs heureusement car il y a eu un coup de vent de l’ordre de 40/45 kilomètres heures. Celui-ci c’est retourné 3 barres ce sont décroché du toit plafond abîmé et une moustiquaire percée.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mick Mick
VEVOR’s customer service : thumbs down
Marrón 3.6x3.6 m
They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Phyllis Shobe Phyllis Shobe
Unhappy customer
Marrón 3.05x3.05 m
This product did not open completely. Several people struggle to get the roof of the tent to open. Never open. Image was already submitted. Still getting the run of rounds about the refund.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates
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Angela Angela
Decent Tent
Marrón 3.81x3.81 m
I finally had a chance to use this tent on a recent trip. While it is a larger form factor than I had anticipated it held up pretty well - Pros - lots of room inside, easy to set up and decent value for the money. Cons - the interior hook is NOT very strong - we hung a light camp light from it and it only took 1/2 hour to come apart! Literally the stitching gave way at the roof! Very disappointing.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Danny Danny
Guy
Marrón 3.81x3.81 m
Was late to open my order this summer, My bad, should know bettre but and just opened the bag and set it up and found that two support poles for the doorway are missing. Can't properly use it without and no substitutes are available. Seems to be as common mistake with Vevor with most of their stuff
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