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VEVOR Tienda de campaña desplegable para cenador, tienda de campaña con pantalla emergente, refugio solar con dosel de 4 lados con 4 paños de viento de privacidad extraíbles y ventanas de malla, tienda de campaña con pantalla de instalación rápida de 6x6 pies con mosquitera, marrón

Reseñas de clientes para VEVOR Tienda de campaña desplegable para cenador, tienda de campaña con pantalla emergente, refugio solar con dosel de 4 lados con 4 paños de viento de privacidad extraíbles y ventanas de malla, tienda de campaña con pantalla de instalación rápida de 6x6 pies con mosquitera, marrón

Marrón 1.83x1.83 m

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Kimberly Brandt Kimberly Brandt
Mrs.
Marrón 3.6x3.6 m
Junk, only used 3 times. Leaked, and broke after the 2nd time. Was able to rig it up for the 3rd time super disappointing.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scheer Laurent Scheer Laurent
Tonnelle pop up
Verde 3.66x3.66 m
C'est dommage que les coutures des scratchs sois de travers et non sur l'ensemble du scratch , les coutures des attaches au sol sont aussi de très mauvaise qualité , 1 er montage et déjà une de cassée que j'ai du recoudre .
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Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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James Steele James Steele
Homeowner
Marrón 3.6x3.6 m
Works ok .. if it is windy it tends to collapse on itself easier than another model I purchased
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
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He-ho-ha He-ho-ha
1st impressions!
Marrón 3.6x3.6 m
It’s plus is the ease of set up. It was up inside of 1 minute minus staking it down as recommended to protect from wind! I bought this brand for 2 reasons which upon my initial search I read in its description, made in USA & it mentioned about something “metal” inside the tent. Both were false - was made in China (quality issues likely) and there was were no metal poles as I mistakenly believed, they were fibreglass which crack easily with time. A critical seem around the dome was only single stitched, quality would have had double stitches. Also the center strap to pull down & collapse the dome for packing was not on the inside where it should be but on the outside top of the dome. I reversed it but wasn’t easy to retread it, took about 30 minutes trying to align the strap bolt thru the center hole.
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, We've already created a ticket to follow up on this for you to make sure there aren't any outstanding issues.
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Marshall Munson Marshall Munson
camper
Marrón 3.6x3.6 m
1st use was a hot sunny couple of days and the screen tent worked well. 2nd use was camping with the family last weekend. It rained 2 nights. We moved everything into the tent to keep it dry. The entire seam between the roof and sides of the screen tent leaked profusely. A lot of equipment was wet in there. The roof also leaked somewhat, but the seam was terrible. It should have been factory seam taped. Other seams are taped. The side panels worked well keeping rain from coming in the sides. Disappointed in the lack of sealer around the roof/side seam. The size is great and setup was easy. If not for the soaking inside, it would be a great screen tent.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Ronald olwig Ronald olwig
Screen tent
Marrón 3.05x3.05 m
There was a rip in one of screens. I contacted customer service. They told me to sew it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Nicky popplewell Nicky popplewell
Mr
Marrón 3.81x3.81 m
Well I just opened it out of the box and opened it up. First thing I noticed was a couple wear marks through the nets. Right by one of the poles. Then I seen a couple small holes in the fabric. I did just submit a return, let’s wait and see how it gets handled.
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Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Patrice Boulianne Patrice Boulianne
Problème d’étanchéité.
Marrón 3.05x3.05 m
Cela ne fait même pas un an que j’ai acheté ce produit et je l’ai reçu avec un problème d’étanchéité, j’ai demandé qu’on respecte la garantie mais on m’offre 30$ c’est ridicule j'ai payé 300$ , donc ce produit ne vaut que $30 dollars donc n’acheter pas leur produit je n’ai plus aucune confiance en eux . ATTENTION AUX ACHATS CHEZ VEVOR AUCUN RESPECT DES GARANTIES . COMPAGNIE NON RESPECTUEUSE ENVERS CES CLIENTS.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Service Complaint Service Complaint
Service NOT SO GOOD
Marrón 3.6x3.6 m
Tent came with missing parts and I had to contact service many times in order to get these parts ordered. They advised it will take 2 weeks to get these sent, yet you can get the complete tent sent in 2 days after placing the order. This was complete non sense so we had to argue and finally they were offering us money to accept this wait time, but I just wanted a new tent sent out. After 2 weeks we finally did receive a replacement. As far as the tent is concerned it is Okay for the price. Not Happy Customer!!!!
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Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Paco peña Paco peña
Tienda defectuosa o de mala calidad
Verde 3.66x3.66 m
Tienda defectuosa o de mala calidad  1 Tienda defectuosa o de mala calidad  1 Tienda defectuosa o de mala calidad  1 Tienda defectuosa o de mala calidad  1 Tienda defectuosa o de mala calidad  1
Con poco uso se la a comido el sol y tiene numerosas rajas
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.

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