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VEVOR Carro de Herramientas, Carrito de Trabajo de 5 Niveles con Ruedas, 2 Cajones y Tablero Perforado, Organizador de Herramientas para Mecánicos con Sistema de Bloqueo Carga de 181 kg, Negro

Reseñas de clientes para VEVOR Carro de Herramientas, Carrito de Trabajo de 5 Niveles con Ruedas, 2 Cajones y Tablero Perforado, Organizador de Herramientas para Mecánicos con Sistema de Bloqueo Carga de 181 kg, Negro

5 niveles

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107 Reseñas
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Mick Mick
Below average
5 niveles
Difficult to assemble, mostly due to the extremely poor quality hardware supplied. Non-standard castor wheels that are fixed at one end make the cart not as easily moved as it should be. Being non standard castors, replacing them means modifying the cart. Vevor wont sell replacement castors. It is an okay cart, but I would not recommend it. Look elsewhere for something more suitable.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via the email associated with your order. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ty's Garage Ty's Garage
Cheaply made
4 niveles
Drawer has a lock but lock doesn't work because no slot for it to lock in... fairly cheaply made but what did expect for the price is guess.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Steve
sent me defective cart, support is refusing to help.
4 niveles
sent me defective cart, support is refusing to help. 1 sent me defective cart, support is refusing to help. 1
If it was possible to assemble it fully, it would have got a good rating, hell if support even tried to fix the issue I would have gave it a better rating. the rails for the drawer are too far apart once they're bolted onto the sides of the cart, also the peg boards for either side cant be bolted on because the bolt holes don't line up. the instructions and support both tried telling me to assemble it loosely then fully tighten it. which i tried, but even without fully tightening the bolts, it's impossible to line up the holes because they evidently weren't drilled in the right places. I tried explaining all this too support and they didn't offer to fix the issue. So the cart I ended up with just has the trays but the pegboard and the drawer are missing. That being said this is by far the worst experience I've had buying something from Vevor and I don't think I'm going to be buying anything from them ever again considering the way support handled the issue. The kicker is that the only photos I was able to send too support are the ones I'm attaching to this review, I tried sending a video to show the issue better but their site doesn't allow big files, some of the pictures I tried sending exceeded their MB limit let alone a video, so they don't even enable you too show them the issue properly before refusing to help at all, what a garbage company, that's the last time.
13 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jonathan Jonathan
Qualités médiocre
Qualité vraiment pas terrible après montage c'est vraiment pas stable dessus de la qualité
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1794525911694]. Please pay attention to the email address associated with your order and reply to us there.
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tere tere
que no me envian la factura fiscal
4 niveles
Me urge la fsctura y hasta el dia de hoy no e recibido nada me urge por favor
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Lars Kjelstrup Lars Kjelstrup
made to cheep
5 niveles
looked good on the pictures when i ordered it. BUT plates are to thin and bend like a sodacan, the coating/paint layer is to thin and is falling off before i even start to use the cart. holes don't align making it difficult assembling the cart. plates for the side mount were bent in the wrong location making it impossible to assemble it correctly. Can't recommend this cart to anybody.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Maria Børsting Maria Børsting
Mrs
4 niveles
The metal was bend several places and we had to straighten it.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kå*** Kå***
Poor quality
4 niveles
Poor quality. Disapointed.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CPT CPT
fabricator
5 niveles
I purchased this not as a tool cart but as a system to hold my new welder. The cart arrived in 3 days from order, box was beat up a bit but sealed and no holes. Unpacking I found Damaged pieces, (probably shipping damage) on 3 major pieces. Dug out the instructions and basically a joke. Good thing is I am a welder fabricator so I have the tools and knowledge to repair the damaged stuff and interpret the hieroglyphics into instructions to assemble properly, as for the cart, it appears that it will do exactly what I purchased it for and will update in the future if I see/find a reason to.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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JPCC JPCC
un peu déçu
4 niveles
Il n'y a que 2 roues pivotantes et 2 roues fixes....c'est moins pratique car mon local exigu. En plus sur une photo et dans le texte il est spécifié 4 roues pivotantes. Je pense que 160 kg est un peu exagéré (oui 100kg max).
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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