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VEVOR Carrito de Lavandería de Alambre Capacidad de 100 L, 68 x 55 x 67 cm, Cesto Móvil con Ruedas, Estructura de Acero Cromado, Movimiento Suave, para Lavandería, Dormitorio, Baño

Reseñas de clientes para VEVOR Carrito de Lavandería de Alambre Capacidad de 100 L, 68 x 55 x 67 cm, Cesto Móvil con Ruedas, Estructura de Acero Cromado, Movimiento Suave, para Lavandería, Dormitorio, Baño

100 L

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jesse jesse
owner
100 L
wheels do not tighten all the way. I need to tighten them everyday or else they get lose and fall off. other than that, it's good
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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A A
H
100 L
one of the wheels broke after 2 months poor quality
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Renee Renee
Laundromat Ownee
100 L
Laundromat Ownee 1 Laundromat Ownee 1 Laundromat Ownee 1 Laundromat Ownee 1 Laundromat Ownee 1
These carts are terrible. I ordered 5 of them for our laundromat (rural town, not high volume). 1 was broken upon arrival. The other 4 all were trash within a week. The part where the wheel connects to the cart bent on every single one. The wire of the cart is so thin, it bends by barely touching it, We contacted the company, they refused to let us return them, the best they did was refunding $250 but the order was $436. So we lost $180 and had to buy carts elsewhere. Would not recommend.
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Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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jos jos
technician
100 L
The product is cheaply built. After only a couple of days use, the studs on the wheels began bending rendering the cart impossible to push around. I contacted support about this and it was a major hassle. detailed explanation of the problem and photos were required. Representative said they would send out a new base, but it never arrived. Would not recommend.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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