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VEVOR Carpa Plegable Emergente de 5,9 x 2,96 x 2,65 m, Carpa Plegable Instantánea Portátil con Paredes Laterales y Ventanas Ventiladas, 3 Configuraciones de Altura para Jardín Exterior, Patio, Blanco

Reseñas de clientes para VEVOR Carpa Plegable Emergente de 5,9 x 2,96 x 2,65 m, Carpa Plegable Instantánea Portátil con Paredes Laterales y Ventanas Ventiladas, 3 Configuraciones de Altura para Jardín Exterior, Patio, Blanco

Blanco 5.9x2.96x2.65 m(Con ventanas)

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Cover is not Waterproof Cover is not Waterproof
Cover is not Waterproof
Blanco 2.95x2.95x2.63 m(Con ventanas)
The product images say its waterproof and that is not the case. Purchased to use at events as I am a vendor. It started raining and within minutes water was coming in from the top and ruined some of my products. Have never had a bad experience with Vevor products until now. Frame was good quality and easy to setup on my own. Very disappointed with the cover. On top of the products that were damaged will have to spend more money to purchase another cover for the frame.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Allan Gorman Allan Gorman
Tent
They came damaged in shipping.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Belisanda Belisanda
Tonnelle de jardin
Blanco 3.048x3.048x3.20 m
Acheter en juin 2025 là je vien de le remonter pas terrible les ficelle désagréger en poussier les fixation métalliques au les ficelles ce fixe pourri en décomposition pas content du produit
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Adam Minton Adam Minton
10 x 20 twnt
Would not recommend buying this if you want to use it more than once. All the attatchment points frayed and busted in light wind. Terrible quality for the money.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Stephanie Stephanie
Not a good buy for durability or ease of assembly
Blanco 2.95x2.95x2.63 m(Con ventanas)
The metal sides that connect together broke into pieces in a stiff wind. The side pieces themselves were incredibly thin plastic, easily torn. The instructions were convoluted and difficult to understand. It in fact was not easy to pop this up at all. Two people struggled to do it. Maybe if there had been no wind, it would have been fine? So on a summer day with no wind, this would be a good setup, if you have three people setting it up.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Luis Rodriguez Luis Rodriguez
Vevor has the worst customer service
I received a damaged item ($200) and their resolution is to issue a $20 refund. This guys are a joke
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thomas Williams Thomas Williams
Upset
Blanco 2.95x2.95x2.63 m(Con ventanas)
Purchased this canopy as I had bought one two years ago from Beaver that was fantastic. I looked for the same model and was unable to find it however came across this one that seemed reasonable. Ordered it and it is not. You can see from the video of the leaks from the rain. We just had that destroyed a lot of my product you can see the runs in the canvas and the legs are just not the same quality as what I had in the original wand. I wish I could get this return and get original one again, but they do not carry it. Stay away from this one
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Le Big Marc Le Big Marc
président
The two that i bought broke...a total lost for me !!
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
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Marty Powers Marty Powers
Chef
Gris 3.048x3.048x3.20 m
I would love to leave a review but the canopy got lost in shipping and i never received it. I was so looking forward to using this canopy at my next competition but unfortunately I had to purchase a different brand that I’m not satisfied with.
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Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Robert Robert
Customer Service is lousy
Gris 3.048x3.048x3.20 m
Whatever you do do not order anything from Vivan their customer service is lousy. They don’t respond to claims there is no telephone number. It’s fraud. It’s a waste. It’s a scam. Do not order anything from VV. It’s a waste of time. Their product sucks unprofessional customer service I will report this bad reviews online everywhere I can find I filed a claim and I still haven’t got a response back four days later business days later so right now you or I’m gonna go online And every kind review I find about your company would be a negativity. I will warn everybody out there to not buy your product because if they do, you can’t return it for whatever reason because their customer service is unresponsive, horrible company to deal with absolutely disgraced embarrassment to the consumer to the average consumer of management needs to get a hold of me. Send me an email. They have my information but I advise anybody out there that do not buy this product. You cannot return nothing they stall it install it install it until the times up and they give you a hard time. Do not buy this product. Save yourself buy another product somewhere else but don’t buy from VR.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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