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VEVOR Carpa Plegable Emergente de 2,95 x 2,95 x 2,63 m, Carpa Plegable Instantánea Portátil con Paredes Laterales y Ventanas Ventiladas, 3 Configuraciones de Altura para Jardín Exterior, Patio, Blanco

Reseñas de clientes para VEVOR Carpa Plegable Emergente de 2,95 x 2,95 x 2,63 m, Carpa Plegable Instantánea Portátil con Paredes Laterales y Ventanas Ventiladas, 3 Configuraciones de Altura para Jardín Exterior, Patio, Blanco

Blanco 2.95x2.95x2.63 m(Con ventanas)

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Pedro Francisco Pedro Francisco
Rota
Blanco 5.9x2.96x2.65 m(Con ventanas)
La carpa ha venido rota, no se mantiene. Además las patas no llevan el clic de tope y el techo se baja
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
Luis Rodriguez Luis Rodriguez
Vevor has the worst customer service
I received a damaged item ($200) and their resolution is to issue a $20 refund. This guys are a joke
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Luis Rodriguez Luis Rodriguez
Really poor quality
Blanco 5.9x2.96x2.65 m(Con ventanas)
I received a damaged item and never got my money back. It broke as soon I opened for the first time
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Le Big Marc Le Big Marc
président
The two that i bought broke...a total lost for me !!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
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Marty Powers Marty Powers
Chef
Gris 3.048x3.048x3.20 m
I would love to leave a review but the canopy got lost in shipping and i never received it. I was so looking forward to using this canopy at my next competition but unfortunately I had to purchase a different brand that I’m not satisfied with.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Robert Robert
Customer Service is lousy
Gris 3.048x3.048x3.20 m
Whatever you do do not order anything from Vivan their customer service is lousy. They don’t respond to claims there is no telephone number. It’s fraud. It’s a waste. It’s a scam. Do not order anything from VV. It’s a waste of time. Their product sucks unprofessional customer service I will report this bad reviews online everywhere I can find I filed a claim and I still haven’t got a response back four days later business days later so right now you or I’m gonna go online And every kind review I find about your company would be a negativity. I will warn everybody out there to not buy your product because if they do, you can’t return it for whatever reason because their customer service is unresponsive, horrible company to deal with absolutely disgraced embarrassment to the consumer to the average consumer of management needs to get a hold of me. Send me an email. They have my information but I advise anybody out there that do not buy this product. You cannot return nothing they stall it install it install it until the times up and they give you a hard time. Do not buy this product. Save yourself buy another product somewhere else but don’t buy from VR.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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Camille Heltman Camille Heltman
Owner
Blanco 3.048x3.048x3.20 m
This tent is supposed to be fire rated there is no tag on the canopy so I cannot use it for food vending. I tried to return it they would not return it but offered me a $35 credit which I am still waiting for after 3 weeks. I have notified them three or four times about this. I now have to try to sell this to make my money back. Plus I had no idea there would be writing on the canopy advertising vevor tools. I could have overlooked the writing on the canopy and pointed it away from my customers but the fact that it is not tagged with a fire rating is too risky. Customer service was not very friendly or forthcoming to help me return the item for full payment.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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