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VEVOR Carpa Plegable de 13 Lados 3,96 x 3,96 m, Pérgola de Jardín con Techo Desmontable y Bolsa de Transporte, Carpa de Exterior para 10 a 12 Personas, para Fiesta, Camping, Playa, Patio, Verde

Reseñas de clientes para VEVOR Carpa Plegable de 13 Lados 3,96 x 3,96 m, Pérgola de Jardín con Techo Desmontable y Bolsa de Transporte, Carpa de Exterior para 10 a 12 Personas, para Fiesta, Camping, Playa, Patio, Verde

3.96x3.96 m Verde

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SCOTIA SCOTIA
MS
3.6x3.6 m Gris
Pretty disappointed in the quality of the Gazebo. The doors are missing Velcoe, and some of the sewing is loose causing freying. Originally when purchased the description stated the doors could be removed completly and it was a push up middle. The walls are all attatched at the top, leaving impossible to put up when tied down property. The entrance is too low (I am 5'8, and need to duck). Overall, for the price a lot is wrong.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tracy R Tracy R
Gazebo tent
4.57x4.57 m Marrón
Love this tent, great size! The exception is that the top collapses all the time no matter the weather. HELP! Tried to upload photo but it keeps failing. Kind of like the top of the gazebo. :)
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Chris Chris
Its OK
4.57x4.57 m Marrón
Large size, lots of room in the 15x15 tent, directions suck bad, easy to damage bug screening. Tore a hole in roof screen when trying to set it up the very first time. Overall 3 stars (size and price keep it from being 2 stars)
4 personas encontraron esto útil
Elemam: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Liviu Handrea Liviu Handrea
IT'S NOT REALLY POP-UP
4.57x4.57 m Marrón
The pavilion is not a POP-UP, only the side walls have a pop-up system, the upper part (ceiling) is supported by bending some malleable fiberglass sticks whose rubber/plastic ends (protection) come off... I would have been delighted if it had been a real POP-UP, including the upper part.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Jon Takle Jon Takle
Good tent
3.6x3.6 m Marrón
I like the pop-up functions, but not that happy with no pop-up in the roof. Dont like the poles, takes longer time
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Mark Flamand Mark Flamand
Mr
4.57x4.57 m Marrón
This dinner tent looks great and very large. But the roof continues to fall for no apparent reason very frustrating. im debating on returning it !!!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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gil gil
not what I thought I got
3.6x3.6 m Marrón
This is not they type that pops up in the middle. 3 fiberglass rods need to be unfolded and inserted like a camping tent.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tina Tina
Defective product & Horrible Customer Service
3.6x3.6 m Beige
Horrible customer service. First time we opened up the gazebo tent, two different panels of the netting had two holes in each one. (I tried to upload pictures here but can't. Keep getting failure message) You cannot talk to a live person and their "live chat" is a joke. You just keep going in circles with them. I've been trying for exactly 1 week today to have an actual conversation with someone.... even if it is through texting 🙄. I would NOT recommend ordering from this company. If anything changes with my experience, I will update my review.....if their system will even allow me to do that.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kevin Kevin
You get what you pay for
4.57x4.57 m Marrón
Pop out sides don't always stay popped out. Ceiling is a joke...had to use a tall 2x4 to hold up the Ceiling!! Cheap tent.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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ED*** ED***
NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY
3.6x3.6 m Verde
NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1
It only lasted a month and clearly isn’t made to withstand outdoor conditions. Another pole broke, and now there’s rust on the poles and grommets. Offering just a 50% refund is unacceptable—the quality is terrible and deserves a full refund.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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