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VEVOR Gazebo Emergente 3,66 x 3,66 m Tienda Mosquitera Emergente Poligonal de 6 Lados Refugio Solar de Ajuste Rápido con 6 Parasoles Removibles a Prueba de Viento Ventanas de Malla, Verde

Reseñas de clientes para VEVOR Gazebo Emergente 3,66 x 3,66 m Tienda Mosquitera Emergente Poligonal de 6 Lados Refugio Solar de Ajuste Rápido con 6 Parasoles Removibles a Prueba de Viento Ventanas de Malla, Verde

Verde 3.66x3.66 m

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Gwen Gwen
Screen tent
Marrón 3.05x3.05 m
I was expecting the screen tent to be higher. The opening is small and it should have a zipper along the top to open the front door. Instead it has tie backs which does not make a lot of room to move things in and out.
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Cathy Cathy
Not Sturdy
Marrón 1.83x1.83 m
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Elettra Grassi Elettra Grassi
Bello ma non funzionale
Marrón 3.6x3.6 m
In situazioni di caldo , l aria non passa e tende a diventare una cappa molto calda e poco funzionale
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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George Munoz George Munoz
Pop up tent
Verde 3.66x3.66 m
I like it , but it comes with stakes and rope but the tent has nowhere to tie to. Just used it and it got blown over and ripped. Total bad design. No loops at top or bottom. Ridiculous not to have and tie points.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Faye Matthewman Faye Matthewman
Mrs.
Marrón 3.6x3.6 m
My husband and I found the instructions to be very vague and the first attempt of putting it up disastrous. Once we realized that you actually need to fold back the first layer to find the pull rope and pull it towards the top and not the towards the bottom ( which makes it turn inside out) it worked fine. Now the set up and take down is much easier. Also, we are not sure why the pull rope is on the outside of the canopy top instead of on the inside to make it easier to reach and pull down to collapse the shelter. The screen is very fine which is great for bug control however, we did find it very hot with little to no airflow. I would also suggest that the add on outside panels also come in a clear heavy plastic so that you are still protected from wind and rain but you can see through it and it is still light inside.
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Heather Noble-Volpe Heather Noble-Volpe
Tent is good, but Paul is missing
Marrón 1.83x1.83 m
The two front poles were missing from the bag. I need to reach out to before to get replacement poles. I hope they make it right
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Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Darryl Timbers Darryl Timbers
Missing parts
Verde 3.66x3.66 m
Missing parts  1 Missing parts  1 Missing parts  1
Shipping was fast that’s the only good thing about this transaction. Shelter arrived and took it camping Went to set it up after many attempts to get it we found out it was missing a support bar. Asked for a refund and I got that VEVOR will ship the missing part. Not happy with the purchase or the customer service provided
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Russell weeks Russell weeks
Mr.
Marrón 3.6x3.6 m
A failure of the gazebo occurred when opening the unit for the first time in my driveway. The cental hub fell apart when the nut fell off the bolt. The nut was the wrong size for the bolt. I had to disassemble the eight rods to press the bolt back through the fabric and use my own right sized nut. The eight rods scraped the sidewalls during re-assemblly.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Angelss Angelss
12x12 pop up teny
Marrón 3.6x3.6 m
Loved it but screen came with hole in it. Hoping I can get a repair kit!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mick Mick
Side panels
Marrón 3.6x3.6 m
The velcro down side panels wpuld be better inside. They dont mesh well on the putside with the tie downs.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messagDear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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