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VEVOR Carpa Gazebo Emergente 304,8x609,6cm Carpa para Cenador Impermeable de Paredes Laterales Extraíbles Resistente a los Rayos UV con Bolsa con Ruedas para Exteriores, Jardín, Fiesta, Camping, Patio

Reseñas de clientes para VEVOR Carpa Gazebo Emergente 304,8x609,6cm Carpa para Cenador Impermeable de Paredes Laterales Extraíbles Resistente a los Rayos UV con Bolsa con Ruedas para Exteriores, Jardín, Fiesta, Camping, Patio

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onuagesucre onuagesucre
Mauvaise toile
Blanco 3.048x3.048x3.20 m
Toile qui se déchire au bout d'un ans service après vente impossible
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Christian Christian
Schlechte Qualität, schlechter Kontakt
Gris 3.048x3.048x3.20 m
Ich weiss, für den Preis kann man nicht viel erwarten aber, wenn das Produkt eine Beschreibung hat und mit Bildern beworben wird, sollte es zumindest annähernd der Realität entsprechend sein. In Wirklichkeit sind die Seitenwände so dünn das man durchsehen kann. Ein ganz klein wenig Wind reicht aus das die Wände sich unfassbar hin und her bewegen, aber auch gleich mit einer riesen Geräuschkulisse. Die Wände können nicht richtig gespannt werden. Erster Support Kontakt.... Fehlanzeige...zweiter Versuch steht noch die Antwort aus. Keine Kaufempfehlung.....
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Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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DS DS
Vevor Pop up canopy tent
Blanco 2.95x2.95x2.63 m(Con ventanas)
Great idea, but it has no locking pins when fully setup. You cannot secure it to hold its shape. I would not recommend this tent to anyone.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Njd Njd
Pathetic product - DO NOT BUY
Blanco 2.95x2.95x2.63 m(Con ventanas)
Faulty product. Will not stay uprite - safety hazard. Hit the person helping me on the head causing an injury. Vevor refused to collect the product. Vevor requested to “just throw it in the trash” Informed this isn’t possible due to the size / weight of the product. Pathetic customer services
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Tanesha Tanesha
Do not recommend
Blanco 5.9x2.96x2.65 m(Con ventanas)
I wouldn’t recommend this product the velcro tore off in low wind making it no good for my wedding as I couldn’t use the walls
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tanesha Tanesha
Don’t recommend
Blanco 2.95x2.95x2.63 m(Con ventanas)
I wouldn’t recommend this product to anyone it is very cheaply made, Velcro tore off in low winds making the walling no good.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marg Marg
Owner
Blanco 3.048x3.048x3.20 m
Owner 3
The tent is adequate, with quality commensurate with the price. However, the carry-bag zipper broke upon first use. This is an issue because it is a heavy tent for one person to manage - the wheeled bag functioning well is a necessity. Also, the sand-bags split when 3/4 filled with sand, so not durable enough for purpose either.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Benjamin Rada Benjamin Rada
Love, hate
Gris 3.048x3.048x3.20 m
Love, hate 3 Love, hate 3 Love, hate 3 Love, hate 3
So I bought this and first few months was amazing. It’s destroyed now after three years by part of it could also just be. I should’ve done a little bit of improvements with the nut and bolts that hold the joints together. I didn’t notice that we would be losing some of the nuts that are internal in the joint caps so my mistake was my son actually to my sons never really reminded me to either do Loctite on those nuts because they all backed out and structure started getting loose and every time we had an event it was already there, but was never improved. What is a very solid structure .
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Aj Aj
10x20 canopy
the canopy it’s self is great but the velcro sides aren’t great at all. it’s very time consuming putting the sides on and taking off and the quality of the velcro isn’t the best either.
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Respuesta de Servicio al Cliente: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced.
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Melody Melody
Ms
Blanco 2.95x2.95x2.63 m(Con ventanas)
Ms 3 Ms 3
When I first opened the canopy there was a large defect(rip/tear 18inches) possibly compromising the waterproof capability. I haven’t used it yet so fingers crossed it is only a cosmetic issue and not affecting the waterproof ability. I reached out for a refund/replacement and they responded very quickly and offered me a partial refund which I accepted.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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