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VEVOR Cámara de Inspección de Tuberías 1080P con Cable Semirrígido 50 m, Cámara de Inspección Endoscópica, 12 Luces LED de 3 Niveles, Batería 4500 mAh, WiFi Inalámbrica para Alcantarillado Fontanería

Reseñas de clientes para VEVOR Cámara de Inspección de Tuberías 1080P con Cable Semirrígido 50 m, Cámara de Inspección Endoscópica, 12 Luces LED de 3 Niveles, Batería 4500 mAh, WiFi Inalámbrica para Alcantarillado Fontanería

50m

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Daniel Daniel
Sewer camera scope wireless wifi
50m
The camera app you need to download tells you it's harmful and will take personal information not safe to download. And I got a email from vevor and it said the something.
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Bill Lawyer Bill Lawyer
Bill.lawyer@in-depthnchomeinspections.com
30m
While I like features of this product, when purchasing, the link that was given from this company took me to an application that was in Mandarin. After arguing with them for a month, I had to do enough research myself. I downloaded almost twenty applications and had to delete every one in order to find the right one.That was compatible with this product. I do like the product, but this company's customer service is absolute garbage.And I would not recommend anybody ever purchasing anything else from them. They have a hotline that you can call.And when you call them, you get, put on, hold 43 minutes, and then they come back and tell you that they have no representatives available to answer your call.And say I suggest you call back later and they hang up on you. Same on you VEVOR! if you can put out such great products, why can't you work on your shotty customer service. I will never buy another product from your company. I have plenty of plumbers in the industry that have told me to steer away from your company's products.And now I understand why. If I could give you a negative fifteen stars, that would be my rating for your company.Your products and your customer service.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Hans Hans
Mr
30m
App not working on either iPhone or Android. Contacted support and they dont solve the problem so i dont know if the product works or not.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Richard Richard
Owner
30m
Horrible product waited weeks for it to be delivered. I specifically purchased this because it was Wi-Fi and could connect to my phone. The iOS app does not function the android app. You have to force it to bypass all security because it’s no longer carried on the Google play store once you do get it, downloaded by forcing through all the security blocks. It’s all in Chinese so you have absolutely no idea what you’re agreeing to nor any directions on how to set it up.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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