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VEVOR Calentador Diésel Portátil Todo en Uno 12V 5-8KW Calentador de Aire Diésel 0,16-0,62 L/h 8~36°C Ajustable 20-25 m² LCD Bluetooth Mando a Distancia Depósito de 5 L para Autocaravana Sin Instalación

Reseñas de clientes para VEVOR Calentador Diésel Portátil Todo en Uno 12V 5-8KW Calentador de Aire Diésel 0,16-0,62 L/h 8~36°C Ajustable 20-25 m² LCD Bluetooth Mando a Distancia Depósito de 5 L para Autocaravana Sin Instalación

Tipo horizontal Sí 8KW-Naranja

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James Mudd James Mudd
Junk company
Tipo horizontal Sí 8KW-Naranja
Package arrived damaged and customer service is a joke. Even bought extended warranty. Wants me to send pics of damaged item. Then send me Package pics then did you troubleshoot the product. If I was a hvac technician I wouldn't need to return would I? Spent alot of money with them this past year but no more.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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M M
Crap
Tipo horizontal Sí 8KW-Naranja
don’t buy from this company
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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William Holloway William Holloway
Owner
Tipo vertical No 8KW-Naranja
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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b b
owner
Tipo vertical No 8KW-Rojo
Quit wont relite
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Juan Ignacio Juan Ignacio
No genera mucha seguridad
Tipo horizontal No 8KW-Rojo
Lo he probado pero la verdad no me ha generado mucha seguridad su funcionamiento y los ruidos que hace
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Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
Sean Penniman Sean Penniman
Diesel heater
Tipo vertical No 8KW-Naranja
Not impressed, the design of air tube and exhaust are poor need to separate
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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John John
Heater won’t start up
Tipo vertical No 8KW-Naranja
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kate Macleod Kate Macleod
Mrs
Tipo vertical Sí 8KW-Naranja
Didn’t even last a winter season Please ppl Save your money up and buy a decent one if you need one for the winter this one won’t last 6 months
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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johhnyx johhnyx
Ran OK for a few months then blower started screeching
Sí 8KW-Naranja
Had to turn it off, blower started making horrendous noise like it was about to lock up. Could be very dangerous!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Tipo horizontal Sí 8KW-Naranja
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
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Respuesta de Servicio al Cliente: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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