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VEVOR Calentador Diésel Portátil Todo en Uno 12V 5-8KW Calentador de Aire Diésel 0,16-0,62 L/h 8~36°C Ajustable 20-25 m² LCD Bluetooth Mando a Distancia Depósito de 5 L para Autocaravana Sin Instalación

Reseñas de clientes para VEVOR Calentador Diésel Portátil Todo en Uno 12V 5-8KW Calentador de Aire Diésel 0,16-0,62 L/h 8~36°C Ajustable 20-25 m² LCD Bluetooth Mando a Distancia Depósito de 5 L para Autocaravana Sin Instalación

Tipo horizontal Sí 8KW-Naranja

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Bullmarc Bullmarc
M
El producto no funciona bien debido al termostato. Aporté la prueba de que estaba fallando. En el sav Vevor no hacen un intercambio, por lo que no hay garantía obligatoria. No es normal, así que no lo recomiendo
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Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayudas a mejorar. Transmitiremos tus comentarios al equipo correspondiente para que realice las optimizaciones necesarias. ¡Gracias de nuevo por tu valiosa aportación! Lamentamos que nuestro producto te haya causado problemas. Hemos detectado que el problema que reportaste se ha resuelto por correo electrónico. Nos complace que tu problema se haya solucionado con prontitud. Si tienes alguna otra pregunta, no dudes en contactarnos de nuevo.
Kristen Kristen
Boat owner
Sí 8KW-Naranja
I bought this diesel heater for my boat to keep it warm in the winter because one of my friends has one that he says works great. His is the portable suitcase kind and he just puts it out on the deck of his sailboat in the cockpit area but I purchased this one to permanently install. It works really well a lot better than the electric heat I had before but my one issue with it is the software settings that you cannot change on the thermostat mode. It will run continuously because it will turn itself down to a very low power level that's not enough to raise the temperature even when it's 6-7° below your set temperature. 6-7° is a lot on a heating system and the tolerances are actually even more than that. Vevor should would do a firmware update and change it to where it will actually go to a higher power level than one or two when it's six or seven degrees below your set temperature because it should increase in power level if you're below the set temperature and it's not increasing any. Even if they put a delay in that if the thermostat doesn't detect the temperature change in say 5 minutes it should increase the power level by one until a increase is detected at least. M9st h9.e thermostats now have a 1 degree tolerance when calling for heat. Older thermostats were 2 or 3 degrees. The body will notice small differences in temperature change. So far the thermostat has been useless and I have to manually control the unit all the time to keep a stable temperature on my boat.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Gary Gary
Owner
Tipo horizontal Sí 8KW-Naranja
I have Two heaters a thin tall and short thick one and the thin tall one heats much better. This one I would not buy again being it doesn't heat as good as the thin tall one and both are 8KW heaters. Not a Happy buyer
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Inna Inna
Error codes
Tipo vertical No 8KW-Rojo
Ran great gor a month, and then of course after the 30 days it started giving me an E10 error and won't start! I'm devastated because it's 20° outside right now. And I feel like I wasted my money now. It worked fine for the first couple days.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nate Nate
Disel heater
Tipo vertical No 8KW-Rojo
5th one purchased, good for about a year and fuel pumps go out. Makes more sense to just replace it when the fuel pump goes out as it's almost 1/2 the total price of just buying another unit
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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DRAG DRAG
Serge
livraison très beaucoup trop longue et 2 commande toujours pas reçue
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Respuesta de Servicio al Cliente: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions de votre retour, qui nous aide à améliorer nos services.
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Chhis Chhis
Shop owner
Tipo vertical No 8KW-Naranja
Runs great when it feels like it. Out of the box it shuts down often due to overheat protection. Other times it’s a startup failure code.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Mark Mark
Faulty wiring in power
No 8KW-Negro
Well I got to use the heater three times before it wouldn't ignite anymore and after breaking the control panel realize that you can't even buy a new one for it. So I had to buy a new unit which now is working and works great compared to the last one. But I also discovered that your last one the wiring was underrated to run it
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
Mr.
Tipo vertical Sí 8KW-Naranja
Showed up with a crack in the fuel tank, diesel everywhere the first time i went to run it. I plastic welded it, which is annoying considering it's brand new. I run it with an M18 to 12v adapter and I does its job. The controller app is a convenient feature.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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J long J long
Diesel heater
Tipo vertical No 8KW-Naranja
Works most of the time. Occasionally get an error for E5 which means its gotten too hot. Sometimes I don't too. I don't know what the deal is. After talking with vevor, they where going to send a new temperature sensor. A few days later, they said it was lost and they would not be sending another. That they would refund 20$ instead. If you can afford a quality one from a different supplier, I go for it. If you want cheap, get this one.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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