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VEVOR Calentador Diésel Portátil Todo en Uno 12V 5-8KW Calentador de Aire Diésel 0,16-0,62 L/h 8~36 °C 20-25 m² Control LCD y Mando a Distancia Depósito de 5 L para Autocaravana Sin Instalación Interior

Reseñas de clientes para VEVOR Calentador Diésel Portátil Todo en Uno 12V 5-8KW Calentador de Aire Diésel 0,16-0,62 L/h 8~36 °C 20-25 m² Control LCD y Mando a Distancia Depósito de 5 L para Autocaravana Sin Instalación Interior

Tipo Horizontal Naranja 8 kW Versión Estándar

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Mike Mike
Boss
Sí 8KW-Naranja
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
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Shayne Blom Shayne Blom
My own business
Tipo horizontal No 8KW-Naranja
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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KEVIN KEVIN
Automatic Control is worthless
Sí 8KW-Naranja
The automatic temperature setting is terrible at holding the temperature. It turns on about 5 deg below the set point and doesn't increase the power until 10 deg below the setup point.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Bill
Doesn't provide the rated btu's
No 8KW-Negro
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Collyn Collyn
Soot clogged everything in two weeks
Tipo vertical No 8KW-Naranja
The only conclusion I've come to is that there anti gel in the fuel from the gas station as I live in northern climate and that's what's contaminating my fuel making it not all burn it's smokes a lot I've tried turning it all the way up it just made it unusable
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Todd Todd
DAMAGED/ OVER HEATING
Tipo vertical No 8KW-Naranja
First one came damaged but works fine. SECOND ONE HAS BAD SENSOR AND DOESN'T HEAT ABOVE 1 SETTING = JUNK. DONT WORRY UTUBES REVIEW WILL BE WORSE.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cody Stluka Cody Stluka
Heater quit
Tipo horizontal Sí 8KW-Naranja
After less than 10hrs of run time the heater ran out of fuel (understandable) but then wont restart!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brad Brad
Quit
Tipo vertical Sí 8KW-Naranja
Only ran for 5 tanks of fuel then quit...could not get it started again. Tried all the recommended fixes but nothing helped. Wasn't going to start paying for more parts when it was only used for such a short time. Maybe I just got a bad unit but wasn't investing more money without knowing if this thing would even work.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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jesse olson jesse olson
Hasn't worked since about it
Tipo vertical No 8KW-Rojo
I got this on Thursday put diesel fuel in it it's been throwing an e-cord ever since never even got to use it e10
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Angie Angie
DO NOT BUY – They do not honor warranties (Even the ones you pay extra for!)
Sí 2KW-Naranja
I am a repeat customer who has bought several products from Vevor in the past, but this is the last time they will ever get a cent of my money. I bought their diesel heater and it was a total lemon right out of the box. The worst part isn't even the broken heater—it’s the fact that they flat-out refuse to stand behind their product. I didn't just rely on the standard warranty; I actually paid extra for a THREE-YEAR extended warranty. Even with that extra protection, they are giving me the runaround and haven't resolved a single thing. To the people saying "it’s only $100, just suck it up"—that is exactly what Vevor wants you to do. $100 is still hard-earned money, and a company shouldn't be allowed to ship trash and ignore their own legal "warranty" promises. I had plans to buy more equipment from them for my shop, but those plans are dead. Current status: My issue is STILL UNRESOLVED. They have my money, they have the extra money I paid for the protection plan, and all I have is a cold garage and a heater that doesn't work. Pros: None. Cons: Defective product, zero customer service, fake warranty, and they don't value loyal customers
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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