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VEVOR Calentador Diesel 12&24V 2KW 0,12-0,26 L/h Calentador de Aire Diesel 8-36 °C Ajustable 10-15m² Control LCD Inteligente y Mando a Distancia Depósito de 10L para Interior de Autocaravana Camión Barco

Reseñas de clientes para VEVOR Calentador Diesel 12&24V 2KW 0,12-0,26 L/h Calentador de Aire Diesel 8-36 °C Ajustable 10-15m² Control LCD Inteligente y Mando a Distancia Depósito de 10L para Interior de Autocaravana Camión Barco

No 2KW-Naranja

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Mike Mike
Boss
Sí 8KW-Naranja
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
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Shayne Blom Shayne Blom
My own business
Tipo horizontal No 8KW-Naranja
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Thomas Thomas
Not so good.
No 2KW-Naranja
I received my Vevor 2 KW diesel heater and installed it in my van. All went well until I powered on the unit. At this point the controller would not light up. After working with "support" I was given a video on things to troubleshoot. After reviewing the video and completing the steps the controller still will not power up. Support required several pictures and then agreed to send a new controller. Support told me it would take 15 days to send a new controller. The process with support as been very slow and I am very unhappy with the whole situation. Support has stated that the will replace or refund the unit should the controller not solve the issue. I am still waiting for the part. If the part works, and after I am able to run the unit, I will update this review. Over the whole purchase has been disappointing at best.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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KEVIN KEVIN
Automatic Control is worthless
Sí 8KW-Naranja
The automatic temperature setting is terrible at holding the temperature. It turns on about 5 deg below the set point and doesn't increase the power until 10 deg below the setup point.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Bill
Doesn't provide the rated btu's
No 8KW-Negro
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Collyn Collyn
Soot clogged everything in two weeks
Tipo vertical No 8KW-Naranja
The only conclusion I've come to is that there anti gel in the fuel from the gas station as I live in northern climate and that's what's contaminating my fuel making it not all burn it's smokes a lot I've tried turning it all the way up it just made it unusable
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Todd Todd
DAMAGED/ OVER HEATING
Tipo vertical No 8KW-Naranja
First one came damaged but works fine. SECOND ONE HAS BAD SENSOR AND DOESN'T HEAT ABOVE 1 SETTING = JUNK. DONT WORRY UTUBES REVIEW WILL BE WORSE.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cody Stluka Cody Stluka
Heater quit
Tipo horizontal Sí 8KW-Naranja
After less than 10hrs of run time the heater ran out of fuel (understandable) but then wont restart!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Un cliente mas Un cliente mas
Problemas
No 2KW-Naranja
Me llego con el tubo de toma de aire exterior desviado asi que no puede montarse bien en la base. Normal supongo en un proceso de fabricacion de productos de bajo precio, el problema es que Vevor i el atencion al cliente se lavan las manos. No sorprende, pero para futuros compradores es algo a tener en cuenta.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
Brad Brad
Quit
Tipo vertical Sí 8KW-Naranja
Only ran for 5 tanks of fuel then quit...could not get it started again. Tried all the recommended fixes but nothing helped. Wasn't going to start paying for more parts when it was only used for such a short time. Maybe I just got a bad unit but wasn't investing more money without knowing if this thing would even work.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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