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VEVOR Calentador de Alimentos, Tapa de Vidrio y 3 Recipientes,1,5 kW, Acero Inoxidable, Baño María, Estación de Calentamiento de Alimentos para Restaurantes, Fiestas y Buffets, 920 x 365 x 335 mm

Reseñas de clientes para VEVOR Calentador de Alimentos, Tapa de Vidrio y 3 Recipientes,1,5 kW, Acero Inoxidable, Baño María, Estación de Calentamiento de Alimentos para Restaurantes, Fiestas y Buffets, 920 x 365 x 335 mm

3 contenedores tamaño 1/2

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139 Reseñas
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Claudia Perez Claudia Perez
Ms
Ms 1 Ms 1 Ms 1
This Heather stopped working suddenly. Is the second item that I bought from you that is wrong I need it . Is my busy season at my food truck and This stoped working . What a dissatisfaction. I don’t want money I need a new one asap . Heather suddenly stopped working. Is the second item I bought from you the one that’s broken? I need it. My busy food truck season has started, and this stop has stopped working. What a disappointment! I don’t want money half of the money ; I need a new one as soon as possible. I can sent it back .
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Juli Mick Juli Mick
Manager
We are disappointed. We bought the food warmer before opening weekend of our breakfast buffet and our food did not stay warm. Only a couple pans closest to the heating element would stay warmer but not hot. We had customers complaining that their food was cold. We would like a refund and for someone to call us. I’d like to see other options. Thank you, Juli
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Sukhi Sunner Sukhi Sunner
Received damages
Overall ok but I received with so many damages
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Leonie james Leonie james
This is the wirst by far
This is the wirst by far  1 This is the wirst by far  1 This is the wirst by far  1 This is the wirst by far  1
Both this product for my opening and this is how it came and I’m being offered 100 and told to seek a technician to fix I will never buy from this company again. This is a used product when I paid for a new product and the prices that are broken off is not in the box and the product was taped up I’m not stupid it has scratches on it
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Wendy Trueit Wendy Trueit
Owner
Owner 1
Welding seam poorly done missing an N nut for glass cover
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kimberly Vaughan Kimberly Vaughan
TOTAL GARBAGE - VEVOR commercial food warmer, 1500W electric stainless steel steam food warming with lid
We bought several cases of brats to sell for a fundraising event for our non-profit. We set this up and water spilled all over the floor the entire time. Environmental Health said they would cite us if we continued to use it because it was faulty equipment so we had to scrap use of it altogether and cook from a pot instead. Needless to say it affected our fundraising efforts horribly. The company then wants you to show a video or photo of your issue to send it back and be refunded, as if you have not already suffered enough with their faulty equipment. Talk about adding insult to injury!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Andre Andre
Catatastrophique et pas de remboursement
9 contenedores tamaño 1/3
Deuxième produit similaire acheté. Les deux n'ont jamais fonctionné. PAs même une seule fois. à cause de fuite incessante. J'ai laissé des vidéos, commentaire et photos pour la réclamation et le remboursement mais aucune réponse. Déception complète. Une arnaque. Je souhaite le remboursement intégral.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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poor quality poor quality
not recommended
If you want to waste your money, buy this item. Poor quality at all. I have bought more than 3 and they all are out of order. Customer service always want you to repair it after many pictures and videos you send them. I do not recommend it at all. ( The last one only last two months)
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Tamayo John Tamayo
Mr
I bought two of this equipment and did not ast long.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Lynn Wannop Lynn Wannop
Owner
Used 3 times and it actually blew up and was on fire in my food truck. Garbage!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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