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VEVOR Calentador de alimentos comercial de 8 sartenes, mesa de vapor eléctrica de 8 x 8 qt con cubierta de vidrio, 1700 W, encimera de acero inoxidable, control de temperatura de 86-185 °F para catering, restaurantes, plateado

Reseñas de clientes para VEVOR Calentador de alimentos comercial de 8 sartenes, mesa de vapor eléctrica de 8 x 8 qt con cubierta de vidrio, 1700 W, encimera de acero inoxidable, control de temperatura de 86-185 °F para catering, restaurantes, plateado

8 Bandejas de Tamaño 1/2

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MAFTOOLs MAFTOOLs MAFTOOLs MAFTOOLs
Bad quality, bad customer service
Terrible quality. Leaks water within the 2 weeks of purchasing it. Customer service is terrible to communicate with. They answer you generic answers and are not personable to your issue. They make you jump through so many obsticles just to get an understanding of what your issue is They are definitely using AI customer service.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tm*** tm***
Do not recommend - Poor Warranty Service
0 stars - they refuse to warranty their items, have tried for weeks to have two items replaced as I have paid for the extended warranty and they refuse to acknowledge and ship the replacement items to me. I am so disappointed in this company, they have good products just are very poor for following up when something goes wrong. There is no phone number to contact them and speak to a real person, only email communication. My business requires these items and they are basically refusing to ship the items at this point due to lack of communication.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Master Miyagi Master Miyagi
Didn’t last a full day!
This unit was delivered to the wrong address and I had to go there to pick it up. Tracking is terrible and the couriers they use in Australia is the cheapest and nastiest network available. This unit had a fatal defect that saw it last less than ten hours of use. I will be returning it for a refund. I’ve bought from Vevor before and had some issues, but none that were as useless as this unit.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Antojitos la norteña Antojitos la norteña
LLC
Tengo poco tiempo con ella y ya no enciende … tiene falla eléctrica
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Le pedimos sinceras disculpas por los inconvenientes que esto le haya causado. Hemos recibido su solicitud y hemos mantenido una comunicación constante con usted respecto a este asunto. Tenga la seguridad de que estamos dando un seguimiento detallado al caso y le informaremos sobre la solución a la mayor brevedad posible. Mientras tanto, le rogamos que esté atento a las respuestas de la solicitud y a las alertas por correo electrónico para conocer las novedades.
ed*** ed***
Coule de l'eau près du bouton ouvrir et fermer
C'est un excellent chauffe plat !! Mais il est coulé dans l'un des 4 côtés et je mets la vidéo en dessous et je ne pourrais plus utiliser . Et je demande un remboursement et je commande un autre chauffe plat de 10 bacs cette fois excellent !!. J'attends la réponse et c'est urgent.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Claudia Perez Claudia Perez
Ms
Ms 1 Ms 1 Ms 1
This Heather stopped working suddenly. Is the second item that I bought from you that is wrong I need it . Is my busy season at my food truck and This stoped working . What a dissatisfaction. I don’t want money I need a new one asap . Heather suddenly stopped working. Is the second item I bought from you the one that’s broken? I need it. My busy food truck season has started, and this stop has stopped working. What a disappointment! I don’t want money half of the money ; I need a new one as soon as possible. I can sent it back .
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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pl*** pl***
.
5 contenedores tamaño 1/2
articolo non arrivato
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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Anastasiya Anastasiya
Ms
Stopped working. You will never get a response from customer service—they simply don't respond. It's impossible to get through by phone or contact anyone for assistance. They even asked me to disassemble a product that is still under warranty. Absolutely terrible company and even worse customer service. I would not recommend them.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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vmears33 vmears33
Do not buy
Bought this and it stopped heating up. Tried to get an exchange and was offered $20. I will never shop with this product again Very disappointed
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kimberly Vaughan Kimberly Vaughan
TOTAL GARBAGE - VEVOR commercial food warmer, 1500W electric stainless steel steam food warming with lid
We bought several cases of brats to sell for a fundraising event for our non-profit. We set this up and water spilled all over the floor the entire time. Environmental Health said they would cite us if we continued to use it because it was faulty equipment so we had to scrap use of it altogether and cook from a pot instead. Needless to say it affected our fundraising efforts horribly. The company then wants you to show a video or photo of your issue to send it back and be refunded, as if you have not already suffered enough with their faulty equipment. Talk about adding insult to injury!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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