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VEVOR Calentador de Aire Diésel 12-24V 5-8KW Consumo 0,18-0,36 L/h Calefacción Estacionaria 0-40 °C Ajustable con Control Remoto Pantalla LCD Bajo Ruido Tanque de 5 L para Camión, Barco, Caravana

Reseñas de clientes para VEVOR Calentador de Aire Diésel 12-24V 5-8KW Consumo 0,18-0,36 L/h Calefacción Estacionaria 0-40 °C Ajustable con Control Remoto Pantalla LCD Bajo Ruido Tanque de 5 L para Camión, Barco, Caravana

Tipo horizontal No 8KW-Naranja

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Jeremie VanDeusen Jeremie VanDeusen
Owner
Tipo horizontal No 8KW-Naranja
After receiving it wouldn't fire up after trying to get through with customer service for a week I searched the issue on line. Ordered a glow plug off Amazon no issues sense. YOUR CUSTOMER SERVICE SUCKS
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Shayne Blom Shayne Blom
My own business
Tipo horizontal No 8KW-Naranja
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nathan Moore Nathan Moore
Diesel heater
Tipo horizontal No 8KW-Naranja
Baught this because I want shorter stand alone to put on my sxs for heat. Heater smokes bad. Even after letting everything burn off for 3 hours. Was blowing diesel fumes in the heater duct also. The controller also sucks. I ended up taking my other cheap diesel heater from Amazon apart and installing heater wiring fuel pump and controller on the vevor frame and works flawlessly.
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Mark Mark
Owner
Tipo horizontal No 8KW-Naranja
Owner 1
I received this heater December 6 opened it took it out of the box plugged it up. It never worked. I reached straight out to them told them it was defective. I asked them to replace it. They offered to send me a switch. I told him I was not accepting any parts for it to to fix it they refused to replace it or refund me the purchase price they offered me $26 refund and told me I could keep it. I told them I absolutely not. I wanted it refunded or exchanged. They stopped communicating our reach out to PayPal Paypal gave them two months to do something about the heater. I haven’t heard anything from anyone. I’ve still got about two weeks left before PayPal steps in everything else I have bought from this company has been good but at the point you send something to someone that is junk and doesn’t work there’s not much to say about your company when you won’t replace it Thank you and consideration when you buy something from them
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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? ?
nobody
Tipo horizontal No 8KW-Naranja
don't know never got it
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Mark Shumaker Mark Shumaker
Owner
Tipo horizontal No 8KW-Naranja
Very dissatisfied! Could not get it to work, contacted service, received a text or email they were unable to make system functional. STILL WAITING ON MY MONEY TO BE RETURNED DUE TO VEVOR INABILITY TO MAKE WORK I will never purchase another Vevor product!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mike Puchlak mike Puchlak
Defective
Tipo horizontal No 8KW-Naranja
Ran shortly , overheat code shut down , adjusted ex. Tube .still overheated
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Richard Smith Richard Smith
Pissed
Tipo horizontal No 8KW-Naranja
I ordered the wrong heater wanted to return it asked for info on returns never got a response but I have got a hundred other messages from them so I am not happy
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bryce Tedesco Bryce Tedesco
Can't use it!
Tipo horizontal No 8KW-Naranja
Order this heater, it came in without the plug power supply cord and 12v car or battery adapter cord. When asking vevor about it they said nothing they can do. Asked them to let me return it and they aren't responding to those requests!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Bob M Bob M
Doesn’t work
Tipo horizontal No 8KW-Naranja
The heater didn’t come with power inverter and so I bought one. Hooked it up with inverter it turns on for 5 seconds and shuts down. We also tried 3 different batteries and still did the same thing. This unit is 90.00$ of useless junk.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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