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VEVOR Calentador de Aire Diesel 12V 5-8KW Consumo 0,16-0,62 L/h Calefacción Estacionaria 8-36°C Ajustable 20-25m² Control LCD Inteligente Mando a Distancia Depósito de 10L para RV Camión Barco Interior

Reseñas de clientes para VEVOR Calentador de Aire Diesel 12V 5-8KW Consumo 0,16-0,62 L/h Calefacción Estacionaria 8-36°C Ajustable 20-25m² Control LCD Inteligente Mando a Distancia Depósito de 10L para RV Camión Barco Interior

Tipo Dividido Naranja 8 kW Versión Estándar

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Kevinm Kevinm
Very confusing instructions
I am a mechanical engineer, and the instructions were so poorly translated they make no sense. The instructions are almost useless and need to go on Utube to set it up. Even on UTUBE there are numerous control panel styles, and the setup is different for each one. I did finally get it to work, but I am not sure I could repeat the process. The most important part is to prime the unit, to get fuel into the burner. They would be well served to get someone who is well versed in Chinese and English to do a correct translation. I have other Vevor products, and the instructions were much better. Once you get it going, it works great.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Joseph Drevenchuk Joseph Drevenchuk
Headache
Tipo Vertical SÍ 8KW-Naranja
So I thought this was a plug-in play system where you’d hook it up screw it in drill hole plug it in and it’d run but there’s this one other piece which you need which does not come with the kit and that’s the 140 amp to 12 V inverter or so. So I can plug it in without ruining the unit, vevor themselves don’t sell that particular part you’re gonna have to source it out which I did and I’m waiting on it to come I the mail…..
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
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Victor Victor
Broken out of the box
Tipo Vertical SÍ 8KW-Naranja
The unit is nice overall. I had to get it fixed because the fuel line was blocked, but once that was resolved, it worked fine. There is a noticeable clicking noise, which is rather distracting, but the unit functions well despite that. I would recommend it, after all.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Dale Beaver Dale Beaver
8kw heater
Had for a just over a year but quit working today fan starts but shut off after a few seconds love the heat when it worked
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Respuesta de Servicio al Cliente: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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Frank Frank
Overall good product
Tipo Horizontal SÍ 8KW-Naranja
Overall good product which suits our purpose. The remote control does not work fully, otherwise happy with the product
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Respuesta de Servicio al Cliente: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
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Devin Devin
Great bang for the buck so far
SÍ 8KW-Naranja
I have only had it installed a couple weeks so i cant speak on the longevity of the unit, but i will say it cranks out heat. I have a 40' destination trailer. I mounted this unit in a tongue box and piped it in the wall. With both my furnace and this running it heats up from 55⁰ to 65⁰ in less than a half hr. The fuel consumption is relatively low unless i keep it running all night in which case it uses about a gallon of diesel. The remote is handy. The bluetooth app is absolute garbage tho. I got it to work once and not again. I also am not sure where the thermostat is located but the auto feature doesnt seem to work either.
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Respuesta de Servicio al Cliente: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Sergii Sergii
Error -06
SÍ 2KW-Naranja
Haven't really use it yet, just installed it in the beginning of summer for my trip to Arctic ocean and found out it doesn't work properly, it starts, warm up 2-4 min and Error -06 showed up and it doesn't start again until fully cool down on the next day and Error -06 again, very disappointed, don't know what to do, should be under warranty.
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Respuesta de Servicio al Cliente: We are very sorry. Regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will do their best to help you solve the product problem. Please refer to the contact information in the following link. https://www.vevor.ca/pages/contact-us
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Jeff Jeff
Farmer
Tipo Vertical NO 8KW-Naranja
Farmer 2
Would not start right out of the box. Kept saying voltage was too high when it wasn't. Then I finally got it running and then it would shut off and say something else that wasn't true. Save your money
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Mike Mike
Mr
Tipo Vertical NO 8KW-Negro
Mr 2
Mycket oxid och rost på detaljer inne i brännaren, detta gör att den inte går riktigt, har haft startproblem sedan dag 1
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Respuesta de Servicio al Cliente: Hej! Vi uppskattar verkligen att du delar med dig av din shoppingupplevelse. Det betyder mycket för att vi kan förbättra oss. Vi kommer att vidarebefordra din feedback till relevant team för att göra nödvändiga optimeringar. Tack igen för din värdefulla input! Vi beklagar verkligen att du fick problem med vår produkt. Vi vill att du ska få ordning på det här snabbt! Kom också ihåg att du kan kontakta vår livechatt eller vår kundsupport via e-post för att få hjälp!
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Russell Bruno Russell Bruno
Purchaser
Tipo Vertical SÍ 8KW-Naranja
Purchaser 2
Was a very good heater UNTIL it started shutting itself off for no reason. I do not recommend this heater as there is no way to contact Vevor to speak to a live person..
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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